Reviews (1,766)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its extensive product customization capabilities, such as managing chain lengths and personalized uploads without needing multiple variants. They value features like template saving for consistent customizations and praise the app's reliability and responsive support team, which assists with customizations and proactive problem-solving. Ideal for businesses needing robust customization tools, it positively impacts customer satisfaction and sales.
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Fantastic assistance.He was so patient and kind and I truly appreciate his help. Very knowledgeable and so happy to help. Thank you so much for your time.
Hi Lucky Dooby Doodle Store,
Thank you for sharing your experience! We're delighted to hear that you received such patient and kind assistance. It's great to know that the support was helpful and knowledgeable. Your satisfaction is our priority!
We appreciate your kind words!
Once the app was set up correctly, it seems to work great.
Hi Apex Performance Premier Racing Outfitters,
Thank you for sharing your experience! We're glad to hear the app is working great for you.
We appreciate your feedback!
This app is great and offers multiple options for customizing each product! The support has been fantastic, the are very knowledgeable, responsive, and proactive!
Hi My Side Bedding,
Thank you for your feedback! We're glad to hear that you're enjoying the app and its customization options. It's wonderful to know that our support team has been knowledgeable and responsive in assisting you!
We appreciate your support!
Thank you very much. It is a very successful and healthy application.
Thank you for your feedback! We are happy that our application suits your needs.
Fantastic customer service!!
I am really impressed with how the team got back to me and had fixed the issue before I had returned to the office the next day! 10/10 support, friendly and efficient
-it may have been a quicker fix because I sent a screenshot of the issue and explained my query in as much detail as possible, so this may be useful to do when you first contact for them for help getting setup. I had never used this app for my store before, but I will be integrating more options on my product pages now as it's not so scary to do
Definitely recommend ✨⭐
Hi Chuck and Bertie,
Thank you for your thoughtful feedback! It's great to hear that our team provided you with such prompt and friendly support.
We truly appreciate the recommendation!
yall just make it too hard to put the variant options there...and the variant otptions arent even working on the theme...usually we suppose to go to apps embeded and turn this on to work..but the app isnt even there.
Hi Huoroi,
Thank you for reaching out and sharing your experience with us. We’re sorry to hear that you’ve had trouble with the variant options and the app’s integration into your theme.
It seems there was some confusion regarding the setup, and we sincerely apologize for any inconvenience caused. We’ve tried to assist but haven’t received a reply, so we’re still here to help get everything running smoothly.
If you’d like, please reach out again and our team will be more than happy to walk you through the process and ensure the variant options are properly configured.
Thank you for your understanding, and we look forward to hearing from you soon!
Best regards,
The Support Team
Shevaughn was great at explaining how the app worked! Excited to incorporate it into our store! Thanks again :)
Hi SBG Home & Design,
Thanks for your feedback! We’re thrilled to hear that Shevaughn was able to explain everything clearly. We’re excited to see how you incorporate the app into your store!
Enjoy boosting those sales!
I've been using this app for years and their support alone has been AMAZING. I was having a small issue with the newest update and support jumped on a zoom call with me within 5 mins with a shared screen and had all my concerns resolved. Happy Customer!
Hi Signs by Caitlin,
Thank you for sharing your experience! We're thrilled to hear that you've been with us for years and that our team was able to assist you promptly. Delivering outstanding customer service is very important to us, and we're glad we could resolve your issue quickly.
We appreciate your continued trust in our app!
PC helped me a lot today with refreshing my app on my new Shopify theme! He was very helpful and I appreciate his time and assistance a lot. Thank you!
Hi Balloons Etc,
Thank you for your feedback! We're thrilled to hear that our app was helpful for you and satisfied your needs.
Thanks for trusting us!
Deep Das is a very kind and friendly person. He helped me fix my problem within minutes. Thank you so much for the great service!!
Hi Mindify,
Thank you for sharing your experience! We're glad to hear that Deep provided quick and friendly assistance. It's great to know your issue was resolved swiftly.
We appreciate your support!