Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
May 5, 2023

Customer Service was beyond my expectations, I would definitely rate them a 10+. I would highly recommend this to others.

SK's Custom T's and Party Favors
United States
Time spent using app: 3 days
Product Customizer replied May 9, 2023

Hello to our friends at SK's Custom T's and Party Favors

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

May 3, 2023

Excellent plug-in for Shopify!! Beyond excellent customer service. The app functions perfectly in my store. The company reached out numerous times to ensure I was up and running and got it going for me within minutes. Highly recommend

The Wicked Stitch
United States
Time spent using app: About 3 hours
Product Customizer replied May 5, 2023

Hello to our friends at The Wicked Stitch

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

May 3, 2023

Great app for displaying options. Helpful customer service (especially Aman)
FYI - Customer service is not open on weekends.

Angeltripp Hair
Ireland
Time spent using app: 13 days
Product Customizer replied May 5, 2023

Hello to our friends at Angeltripp Hair

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

Edited May 3, 2023

Great app, nice to be able to be able to have products where you have to enter in dates. Some of the other apps I noticed doesn't have that option.

HonorSociety.org Store
United States
Time spent using app: Over 3 years
Product Customizer replied May 5, 2023

Hello to our friends at HonorSociety.org Store

Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

May 3, 2023

5 star customer service. But, if you have a Shopify 2.0 theme be aware there are glitches in the cart that they cannot rectify. The cart visibly updates and loops and displays a crossed ruler and pencil with the app name, visible to the customer for seconds (I took a screenshot). Was told they are aware and working on this with no date for the fix. I spent hours working on product variants before realizing this glitch that I could not live with. You can also not use the drawer cart style with this app at all. Aman was very helpful with customizing the app otherwise. There should be a disclaimer about this glitch and Shopify 2.0 themes before Shopify merchants upload this app to their sites.

Be Monogrammed
United States
Time spent using app: 8 days
May 2, 2023

Great app, better customer support. Easy to integrate. Used to add aesthetic drop down menus for customizing products. 10/10!

Sol to Soul Co.
United States
Time spent using app: 20 days
Product Customizer replied May 5, 2023

Hello to our friends at Sol to Soul Co.

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

April 28, 2023

It is the best app I have ever used to customize my products on Shopify. Customer support is the best and fastest I've ever seen. Recommended 100%

Courier Running Club
Spain
Time spent using app: About 1 hour
Product Customizer replied April 28, 2023

Hello to our friends at Courier Running Club

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

April 28, 2023

Sono stati cordialissimi e mi hanno seguita in ogni mia richiesta, all'inizio avevo qualche difficoltà ma mi hanno mandato immagini e video tutorial direttamanete dal mio sito per spiegarmi. Grazie ancora!

CREARELAB
Italy
Time spent using app: About 20 hours
Product Customizer replied April 28, 2023

Ciao ai nostri amici di CREARELAB

Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app e che il nostro team di supporto è stato in grado di aiutarti. Apprezziamo davvero la tua attività e siamo molto grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte!

Saluti,
Pushpesh e il team di supporto per la personalizzazione del prodotto

April 27, 2023

Great customer service. Technical support is excellent. There is a little shortcoming that some minor problems need to be solved by contacting customer service, rather than perfect from the beginning.

WecustomGift
China
Time spent using app: About 1 month
Product Customizer replied April 28, 2023

Hello to our friends at WecustomGift

Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

April 25, 2023

Thank you for such an amazing support. The app is easy to use and extremely useful for a reasonable price.

Un Lieu de Lumière - cours à distance en ligne de soins énergétiques
France
Time spent using app: Over 6 years
Product Customizer replied April 27, 2023

Hello to our friends at Un Lieu de Lumière - cours à distance en ligne de soins énergétiques

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team