Reviews (1,965)
Overall rating
4.8
December 7, 2020
Despite occasional frustrations with user-friendliness of this app, I'd like to compliment Andre from the Shogun support team. He provided excellent/prompt support on a somewhat major issue I was experiencing. I would suggest having patience with the app, and would recommend submitting a support ticket when issues arise.
American Licorice Company
United States
Over 2 years using the app
Shogun Labs, Inc. replied
December 11, 2020
Thank you for your honest review! I'll be sure to pass on your kind words to Andre. I'm sorry to hear that you faced issues with the user-experience side of things - please do feel free to send on any feedback to support@getshogun.com and we will make sure that it gets to the right team!
Karl | Team Lead, Technical Support