BOLD AI Upsell & Cross‑Sell

I really wanted this app to work well for me, but it just doesn't. Unless I'm missing something (but I've been on with tech support and I don't think that I am) this app is not very customizable. I haven't made my money back at all and I'm wondering if I'm just annoying my existing customers. I just tried to log in and look at my dashboard and I'm not able to access it. All the other upsell apps are much more robust and expensive that I need. I was really rooting for Bold. Will be deleting unless something turns around within the next 3 weeks, and my first month of paying is over.