Reviews (574)
Overall rating
3.8
March 11, 2021
We were originally really happy with their services, but the customer service has been very poor and they seem to be very unresponsive. They removed the chat option, and now emails take forever. Our recent tickets have not been resolved or answered properly. Very disappointed!
Devoteewear
Canada
2 months using the app
ShipStation replied
April 7, 2021
Thank you for taking the time to review our app. We're sorry your experience has been frustrating. A member of our support team has reached out to get more information about the unresolved tickets!