Reviews (574)

Overall rating
3.8
Counts per rating level
  • 69% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 21% of ratings are 1 stars
All reviews
Edited May 10, 2021

ShipStation is very helpful. Shopify Order information goes directly to ShipStation and saves me so much time - time I can spend on baking cookies. I used to waste a lot of time preparing shipping information. Now with ShipStation it takes minutes and the package is ready to go. I ust wish ShipStation had is a help desk. The only way to get assistance is through email that where I may not get a response for 24 hours, or a chat that is not always available. When I'm having trouble with getting a label printed, I can't wait that long to get assistance. Otherwise, I'm extremely happy with ShipStation.

Vermont Moonlight Cookies
United States
Over 1 year using the app
ShipStation replied May 19, 2021

Hi there! Thanks for the kind review. We love hearing that you have more time to focus on baking, and we hear your feedback on support response times. We're actively working to improve that experience.