Reviews (1,965)
Terrible experience and non-reliable. For the second time in 3 weeks the shogun app is down - we cannot open. And our homepage that is built on shogun is completely broken! I've been left without any answer from customer support.
Hey Cate,
I'm so sorry to hear about your experience. I know that a reliable page builder is essential to keeping your business running smoothly.
We believe that this could be occurring because you may be logged into multiple Shopify stores at the same time. This would explain the issues that are being experienced. This can be confirmed by opening Shogun within that store on a fresh browser or an incognito window.
Charles from our support team has reached out via email and we're committed to working with you until we make this right :)
Kalen | Team Lead, Support
Shogun Page Builder