Reviews (574)

Overall rating
3.8
Counts per rating level
  • 69% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 21% of ratings are 1 stars
All reviews
June 1, 2021

The app is good, but good luck if you need help from their support. We just had a simple request for them to delete our shipping carriers so that we could re-add it under a different username and password, and we've been waiting for a week now for them to respond. We can't use Shipstation until they complete our request, so we are "dead in the water" until they choose to help us.

CocoNene Hawaii
United States
3 months using the app
ShipStation replied June 10, 2021

Hi there, thank you for the review! We're glad to hear that you like using the app, and we value your feedback on how we could improve your experience.