Reviews (574)
Overall rating
3.8
June 9, 2021
One of the worst customer support systems I've dealt with. If you're lucky they'll respond within 48 to 168hrs. Their response is usually tired and unhelpful. No live support and they'll happily ignore all requests to chat with support. Currently looking for an alternative solution.
bighammerwines.com
United States
About 1 month using the app
ShipStation replied
June 10, 2021
Hi there, we're sorry to hear that you had a negative experience with ShipStation support. We are actively working to improve this experience and appreciate your feedback.