Reviews (440)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
Edited April 27, 2023

The one on one customer service I received while working with Anna at OptiMonk was exemplary. Not only did she help me figure out what I wanted to do with a survey I had developed, but she also went above and beyond and volunteered other helpful advice. GREAT customer service!

UPDATE: April 27, 2023
Emil ROCKS. I was hesitant to reach out for help because it's a huge point of frustration with some vendors. Not so with OptiMonk! Their attention to detail and sincere interest in helping you succeed is appreciated and dare I say refreshing in 2023! Woot!

AnnieMak
United States
4 months using the app
OptiMonk replied July 22, 2021

Hi!!

I'm Anna from OptiMonk.

I'm really glad we found the solution you were looking for, and I hope you'll receive a lot of feedback from your visitors through the new survey!

If you need any advice in the future, feel free to get back to me. :)

Thank you for your appreciation,

Anna from OptiMonk