OptiMonk: Website Personalizer , 768 reviews
Perfect app and more than perfect support, thank you for always being there for my wishes and solving everything perfectly.
I recently downloaded the app and I'm so glad I did! It's been a great experience so far. The user interface is intuitive and the features are top-notch. I especially appreciate the customer support service, especially Bro Emil. He was so helpful and answered all my questions quickly. I'm so grateful for his help. Thanks again, Bro Emil.
Hey there,
Thank you for sharing your feedback with us about both our service and our app. Your kind words mean a lot to us and we truly appreciate your positive comments.
It's always great to hear that our efforts to provide the best possible service and user experience are being recognized and appreciated by our customers. Your feedback serves as motivation for us to continue to work hard and strive for excellence in everything we do.
Thank you once again for taking the time to share your thoughts with us. We are honored to have you as a customer and look forward to continuing to provide you with the best possible service and app experience.
Best regards,
Emil from OptiMonk
just started working with Optimonk and so far the support has been fantastic, Chris has worked with me for hours and has been outstanding, also Stephan from email support has been great as well
Hey there,
It's Chris here, I just wanted to thank you so much for your kind review. It was an absolute pleasure helping you with your campaign and I hope it will bring you the lead collection that you need :)
All the best and as always do reach out to us if you need help with anything else!
Kind Regards
Chris
OptiMonk Support
Sara was absolutely amazing and helped us set up the entire campaign. From the popup to teaser, to css based selector. Will use for all my stores.
Hi there,
Thank you so much for your positive feedback! We are happy to have you here, and it was a pleasure assisting you!
Thank you for being so kind and I wish you a lot of success with your business! :)
Sara from the OptiMonk Support Team
THE BEST APP WITH THE BEST SUPPORT ! best way to draw attention from customers to specific products . Works like a charm. and the customer support is the best in line. TOTALLY SATISFIED !
Hey there!
Thank you very much for submitting your feedback. We are grateful for your support and are happy to hear that your expectations have been met. Happy exploring with OptiMonk!
Reach out to us, should you need any help.
Kind regards,
Stephan from OptiMonk
So easy to use and is a well-informed tool to help you pick what suits your business the best. I was helped by Zsofi and she was incredibly prompt and helpful!
Dear Maria,
Thank you so much for your kind review, I'm really happy that you were satisfied with the app and my support. :) I wish you a lot of success, and please feel free to get back to us via chat if you need help in the future.
Zsofi from OptiMonk
Fantastic App with great customisation ability.
Stephan was extremely helpful with answering all my questions.
Hey there!
Thank you for your kind review! It feels great to know that you were satisfied with our Team's efforts.
I wish you success with your business and feel free to reach out anytime if you need assistance. We will be here to help you!
Best,
Stephan
Absolutely amazing customer service, response times, and helpfullness. The application is extremely customizable.
Hey there,
Thank you so much for taking the time to write this positive review! We're thrilled to hear that you enjoyed our service and that we were able to meet your expectations.
We take great pride in providing excellent service to our customers, and your feedback means a lot to us.
If you require help or have any questions, just give us a shout.
Kind regards,
Emil from OptiMonk
As always, whenever I experience a problem, the Chat line sorts me quickly and in a friendly way. Today's little foible was dealt with in five minutes.
Hey there,
It's Chris here, I just wanted to thank you for your review, I am very happy that the OptiMonk support team have reached your expectations :D
Do reach out to us again if you need help with anything else and the OptiMonk team will be more than happy to help
Kind Regards
Chris
OptiMonk Support
great and fast support!!! they even offered suggestions so it was really helpful, plan to continue to use on my store
Hey there,
Thank you for sharing your feedback. We are delighted to hear that your request has been successfully resolved. We aim to provide the best quality service and your support means a lot to us!
Thank you for being part of OptiMonk. Should you require any help, just give us a shout and we'll be there for you.
Kind regards,
Emil from OptiMonk