Reviews (440)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and sales with features like exit-intent popups and targeted campaigns. It offers versatile functions including lead collection and upselling, supported by A/B testing and a drag-and-drop interface. The app integrates well with platforms like Klaviyo and HubSpot. Reviewers praise the responsive customer support for providing personalized assistance and resolving integration issues efficiently.
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I needed some extra field to populate in Klaviyo
It wasnt in Optimonk
I asked support > they said no we dont have that BUT we will build it for you.
48 hours later its live, pretty unique to have apps actually owning their shit and implementing real value vast.
Props to Emil & Team!
Really great app, lots of features and multiple ways to promote/upsell. Really fantastic help too, the chatbot does actually have handy links but if you have further issues you can get through to a person. I have done this on multiple occasions and they're very helpful and patient!
Thank you!
The support was fast, professional and generous, and the product is intuitive and powerful. Huge fan of Optimonk!
I had an amazing experience! The support was extremely helpful, taught me many interesting things, and guided me step by step. I’m very satisfied with the service and highly recommend it!
Fabulous team. I was on AI chat getting confused and then a real proper person came on and talked me through things and set me up. Kata, you're awesome. Thanks so much. I can carry on painting now.
OptiMonk has helped simplify collecting leads and making store announcements. I'm able to launch popups on multiple sites from one tool, then test conversion rates with split tests and continually optimize. I also add juice to sales by creating announcement popups, making sure visitors know there's a sale active no matter where they land.
I originally left a positive review and still appreciate that this is a Hungarian team based in Hungary. The product itself has some strong elements.
However, after using it longer, I discovered that bot and crawler scripts are counted as “impressions.” With the current increase in bots, this makes the impression metric essentially meaningless on Shopify, which materially affects how performance is evaluated and how quickly users are charged.
I can no longer use this product as a result. Sadly Shopify nor Optimonk have a good solution to the advances in AI.
Unfortunately, no practical solution or adjustment has been offered to address this issue, which is disappointing and not quite fair given how important accurate attribution is today.
That said, their pop-ups do appear to outperform Klaviyo in terms of engagement and conversion behavior, which is worth noting.
You're the best!! I'm very glad that we had this special connection due to the language that we both love! :-)
If you may have any difficulties using the editor in the future, please feel free to get back to us and our team will be happy to help you and guide you through our features.
Have a great day,
Anna
Optimonk is a great tool and can be implemented by everyone. A technical or design background is not required. You are able to capture anonymous traffic when they exit which is a customer file builder. The conversion optimizations are strong and boost results reliably. The software includes effective audience targeting so you can enhance conversions for your paid traffic or elect to offer discounts only to organic traffic, or returning customers. Easy to use and the product is always improving with new features. The support is also top notch which makes a big difference to busy site managers.
Rudolf and the team are absolutely brilliant. They helped straight away to solve an issue i was having. It was my poor understanding of how i set it up and they got what i was wanting to achieve and set everything up then tested it in realtime. The app has helped convert so many customers who came for a browse then bought. 10/10 for customer service. 10/10 for the app
Hello Nik,
It was my pleasure to assist you! Thank you very much for this amazing review, I am really glad that OptiMonk helps you convert a lot of customers.
If you have questions in the future, feel free to reach out to us again 😊
Good luck with your business 🚀
Best regards,
Rudolf and the OptiMonk Team
Excellent customer service!!!