Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 7, 2023

Great app with a lot of possibilities, many useful masterclasses and amazing support. Highy recommended!

BHappy Brand
Czechia
June 7, 2023

The best Tech support. They go out of their way to help me resolving your issue. Thank you Sara for your current support.

SMStore.VIP
United Kingdom
May 31, 2023

I'm new to e-commerce and this is a great App with excellent and instant support. Ati was very helpful too on Live Chat. I strongly recommend it.

Lilla Lane SA
South Africa
Time spent using app: 6 days
OptiMonk replied June 7, 2023

Hi,

Thank you very much for your positive review! I am glad that I could help 🙂

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Kind Regards,
Ati from OptiMonk

May 27, 2023

Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.

Luxvetco
United States
Time spent using app: 7 months
May 19, 2023

You answered my question perfectly. It was very helpful to understand because you explained it with the image. Thank you from the bottom of my heart.

Salomon Korea
South Korea
Time spent using app: 6 months
OptiMonk replied May 19, 2023

Hi there,

I just wanted to thank you for your very kind review, your kind words mean a lot to our small team.
I wish you all the best with your campaigns and do get back in touch if you need help with anything else!

Sara from the OptiMonk Support Team

May 18, 2023

Great support. Helped more than once with setting up their app, as well as Klaviyo. 1000 out of 10. Special thanks to Emil and Sara

Bone & Ball
Germany
Time spent using app: 19 days
OptiMonk replied May 19, 2023

Hi there,

It's great to have you with us! Thank you for your kind compliments.

We're working hard to make all of our users satisfied with the product and our services as well.

Wishing you all the best,

Emil and Sara from the OptiMonk Support team

May 18, 2023

The Customer Support Team is really fast with their responses. They take care to leave you with a solution you understand and can work with.

Violet Jordan
United Kingdom
Time spent using app: 4 months
OptiMonk replied May 19, 2023

Hi there,

I am happy to hear about your positive experience with our Support team.

It was a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)

Sara from the OptiMonk Support team

May 16, 2023

Amazing App, does the job very well. It'll help you create customised popups for optimising the conversion ratio.
A special shoutout to Ati for being so helpful!

Dorada Jewellery
India
Time spent using app: 3 months
OptiMonk replied May 16, 2023

Hi there,

Thank you very much for sharing your point of view. I am glad that you really like our service. Extra thank you for the special shoutout! I am glad that I could help. 🙂

Please feel free to get back to me if you have any questions remaining!

Kind Regards,

Ati from OptiMonk

May 15, 2023

Fast and kind service, always happy to help, I'm glad that after many searches I found an application with such support

APOLLON
Israel
Time spent using app: 2 days
OptiMonk replied May 19, 2023

Hey there,

Thank you for sharing your feedback with us! We're thrilled to hear that you found our service to be fast and our support team to be kind and helpful. We understand that searching for the right application is certainly not an easy task to accomplish, but we are glad you have found OptiMonk as your best choice.

We're here to help you every step of the way and ensure your experience with our application is a positive one.

If you have any further questions or need any assistance, please don't hesitate to reach out. We're always happy to help!

Kind regards,
Emil from OptiMonk

May 11, 2023

Great customer-support!!! Emil saved my day! Thank you so much! He explained everything in detail! Simply awesome!

Fühlmäuse | Sensory Play Studio
Germany
Time spent using app: 29 days
OptiMonk replied May 19, 2023

Hey there,

Thank you for your positive review! We're delighted to hear that you had a great experience with our team. This truly provides a great motivation for us to continue delivering exceptional service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Kind regards,
Emil from OptiMonk