Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

March 4, 2024

Awesome team help.
Helpful Team

Counselling With GC
India
About 3 hours using the app
OptiMonk replied March 11, 2024

Hi There,

We really do appreciate your kind words, our most important focus is customer satisfaction, and we are glad you're satisfied with the support received from us!

Best Regards,

Sarah
OptiMonk Team

October 26, 2023

Real good app. Special thanks to Rudolf and Chris who has helped me many times always quickly without any problems. I really recommend the app.

Tukkukoira
Finland
4 months using the app
OptiMonk replied October 30, 2023

Hey there,

We're thrilled to hear that you're enjoying the app! Thank you for your kind words and recommendation. Our goal is to always provide efficient and hassle-free support, and we're glad that we could meet your expectations. If you have any more questions or need further assistance, please feel free to reach out. We truly appreciate your support and recommendation!

Kind regards,
Chris and Rudolf from OptiMonk

November 21, 2023

Great app and has good features. The options to upsell and gain new leads are great and very customisable. Customer service is also great, they have been very helpful with all the questions I had.

Curaloe USA
United States
5 days using the app
OptiMonk replied November 29, 2023

Hello There,

We're so happy to hear you find our app and customer service great, this is our goal and priority! :)

As always, let us know if you need any assistance, we'll be here! :)

Kind Regards,
OptiMonk Team

December 1, 2023

Appli bien faite, tout en anglais, ou en hongrois. Hot line reactive, choix vaste de pop up. Equipe sympa, formule gratuite de base suffisant pour un petit eshop...

MIAM REPUBLIQUE
France
About 1 month using the app
OptiMonk replied January 15, 2024

Hey There,

Thank you so much for your kind review, we are very happy that you find our app well-made! 😍

Let us know if you need anything,

Kind Regards,
OptiMonk Team
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Salut,

Merci beaucoup pour votre aimable critique, nous sommes très heureux que vous trouviez notre application bien conçue !

Faites-nous savoir si vous avez besoin de quelque chose,

Cordialement,

Team OptiMonk

November 16, 2023

Customer support (Chris and Ati) helped really fast when I had an issue.

schoolofplot
United Kingdom
About 1 month using the app
January 29, 2024

easy to using

BoxBoxID
Indonesia
About 11 hours using the app
OptiMonk replied February 20, 2024

Hey There,

We are happy to hear you find our app easy to use!

Thanks for your review :)

Kind Regards,

OptiMonk Team

September 26, 2023

The app is tremendous and has generated an abundance of qualified leads for us. However, what's even more impressive is the teams unrelenting desire to help us get users to convert. They are constantly pushing us to improve what we are doing and take advantage of new features to increase our conversion rate. A truly top notch company.

Brooklyn Bicycle Co.
United States
About 1 year using the app
OptiMonk replied October 11, 2023

Hey there,

I would like to take the moment to thank you for your very kind review, it was a pleasure assisting you and we are delighted that you have had a positive experience with OptiMonk :)

As always, do reach out to us if you have any questions or need further assistance in the future and we will be more than happy to help

Kind Regards
Chris
OptiMonk Success!

November 8, 2023

Intuitive design and friendly support.

IconByDesign
United States
3 months using the app
OptiMonk replied November 13, 2023

Hey there,

Thank you very much for sharing your feedback with us.

We are happy to hear that you've found the design of the OptiMonk app to be intuitive and user-friendly. It's been a great pleasure assisting you with your campaigns.

If you ever require further assistance, please feel free to reach out to us again.

Kind regards,
Emil from OptiMonk

January 11, 2024

Sehr geduldiger support

Luminance Lift
Germany
About 1 month using the app
OptiMonk replied January 15, 2024

Hi There,

Thank you for your kind review, we're glad that you find our support helpful! :)
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Hallo,

Vielen Dank für Ihre freundliche Bewertung. Wir freuen uns, dass Sie unsere Unterstützung hilfreich finden! :)

Kind Regards,

OptiMonk Team

Edited February 20, 2024

I've just installed it, so far I'm very impressed with different options it offers beyond a simple pop-up. The set up process is really simple and their customer service is great, very fast and helpful!

Update! After months of using the app I can say it is quite effective in capturing leads. Their customer support team is amazing - fast and helpful!

LuluOro Jewelry
Saudi Arabia
6 months using the app
OptiMonk replied September 7, 2023

Hey there,

We're happy to hear about your positive experience with our installation process and the wide array of options we offer! Your initial impressions have us grinning from ear to ear.

Simplicity is what we've always aimed to achieve, and we're thrilled it made your experience a breeze.

We're here to make your journey enjoyable and productive, so if you ever want to explore more features, need assistance, or just want to chat, don't hesitate to reach out.

Warm regards,
OptiMonk Team