Reviews (435)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and lead generation, noting marked improvements in sales and engagement. Features like customizable popups, A/B testing, and exit-intent technology are easy to use and integrate well with platforms like Klaviyo and Shopify. The drag-and-drop editor and dynamic banners also receive praise for enhancing user experience and reducing bounce rates. Exceptional customer support is frequently highlighted, with a responsive team providing effective real-time assistance.
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I've been using this app for popups etc for quite a while now. I find designing the pop ups easy using their templates, would recommend.
Hi Gary,
Thank you for your kind words, I'm glad that you're happy with the app so far! :)
I wish you all the best with your business,
Anna from OptiMonk
Great popup app, so many options to choose from and their support is quick to solve any issues we've had. Recommend!
Hi Grega! I'm glad I could help you out today. Feel free to reach out again in the future if you have questions or need assistance. I wish you a lovely week ahead <3 Anna
Great product & support!
Hey Salty Bay Team,
Thank you so much for your kind words, we truly appreciate it🙏
Warm Regards,
OptiMonk Team
I've been so impressed by this app! I've used it for around a year now, and it's been really helpful to be able to create campaigns that look a bit unique, and the drag-and-drop editor is really easy to use. I've reached out to support a couple of times when I've had issues, and they have helped me pretty much instantly and resolve the problem. OptiMonk is absolutely vital for running my own my business, and I wouldn't be without it!
Hi there,
Thank you for leaving us a review. Also thank you very much for the kind words and positive feedback, it is really appreciated.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We're always here to help. Thanks again for choosing Optimonk!
Kind regards,
Ati from OptiMonk
Update: I continue to love Optimonk, more than a year after installing it and giving my initial review. I recently had to update my theme to the latest version--it had made several update jumps that I hadn't realized (Version 6 to 11). So it was a major update. I asked Optimonk to confirm that their pop ups had carried through properly, and they immediately checked and confirmed all is well. That really eased my mind!
Original Review:
This app has some fantastic features! I've always hesitated to do a Pop Up because they are so annoying. The features in this app allow it to come up on exit intent and keep track of whether the customer has used the coupon yet, gently reminding with a subtle banner at the bottom. It looks very classy, and I'm looking forward to growing my business with the help of Optimonk! The customer support is phenomenal. Zsofi stayed with me through several newbie questions and explained everything I needed to know, and provided illustrated screenshots and links to helpful articles. Highly recommend this app.
Wow Laura, thank you so much for making my day with such a wonderful review, it means a lot to me and the whole team. 🙏 We are very happy that you decided to give OptiMonk a chance, and we are even happier about your good experiences so far. It was absolutely a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :) <3 Zsofi from OptiMonk
This is an amazing app. Since installing it Ive seen my sales and engagement increase. It helps me fine tune the user experience for my customers and its easy to use with great support. I highly recommend this app :)
Wow, thank you so much for your amazing feedback. It is also great to hear that you found our app beneficial.
We here to help if you need any further assistance :)
Very good customer service and feature rich. I checked out another highly rated and found Optimonk to be a good bit better overall.
The app is tremendous and has generated an abundance of qualified leads for us. However, what's even more impressive is the teams unrelenting desire to help us get users to convert. They are constantly pushing us to improve what we are doing and take advantage of new features to increase our conversion rate. A truly top notch company.
Hey there,
I would like to take the moment to thank you for your very kind review, it was a pleasure assisting you and we are delighted that you have had a positive experience with OptiMonk :)
As always, do reach out to us if you have any questions or need further assistance in the future and we will be more than happy to help
Kind Regards
Chris
OptiMonk Success!
Optimonk support crew is amazing and were able to help with a very specific request. The support crew are very responsive and very helpful.
Hi there,
We really appreciate your kind words!
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
Excellent piece of software. Easy to use and powerful at the same time. Also great customer service team...
Hey There,
We're really grateful for your kind words and delighted to be working with you! :)
As always, if you need anything we're happy to help :)
Warm Regards,
Sarah & the OptiMonk team