Reviews (449)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting lead collection, sales, and customer engagement with its versatile popup features. It offers A/B testing, analytics, customizable templates, and integrations with platforms like HubSpot and Klaviyo. The user-friendly interface suits merchants without technical skills, and the app is noted for its reliable performance. Customer support is also praised for its responsiveness and effectiveness in aiding with campaign optimization and technical issues.

January 25, 2024

We've been using this app for years and the pop-ups we use deliver great results. Amazing customer service too. Would highly recommend it

SMUG.
United Kingdom
Almost 4 years using the app
OptiMonk replied February 20, 2024

Hi!

Thank you so much for your kind review, we are glad to hear are getting great results with OptiMonk!

Thanks for recommending us!

Kind Regards,
OptiMonk Team

June 14, 2023

Working Great On Our Website, Very Nice App Looks Great And Professional,
Recommended To All !
https://my-premium-manual-source.com/

My-Premium-Manual-Source
Israel
Over 3 years using the app
OptiMonk replied July 26, 2023

Hi there,

Thank you so much for the review.

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

March 1, 2018

Loving OptiMonk so far! Would highly recommend :)

Tj Swim Us
Australia
Almost 3 years using the app
May 10, 2022

I like they are Hungarian and based in Hungary. I like to support these younger ventures and companies as well. I like the plug and play nature of these forms. Takes the time out of doing myself for minimal to no extra benefit. Only con I see is that the editor is a bit hard to get used to as there are lots of features.

PureClean Performance
United States
Over 2 years using the app
OptiMonk replied May 18, 2022

You're the best!! I'm very glad that we had this special connection due to the language that we both love! :-)

If you may have any difficulties using the editor in the future, please feel free to get back to us and our team will be happy to help you and guide you through our features.

Have a great day,

Anna

March 19, 2018

Works seamlessly for us, on Shopify and our Wordpress site.

Beautydetox
United States
Over 2 years using the app
January 20, 2022

Fantastic customer support, requested assistance with a syncing issue at 4 am EST. Received a reply almost instantly and they promptly resolved the problem. Palatialpetals.com

Preserved Roses
United States
About 2 years using the app
OptiMonk replied January 20, 2022

Hi There,

I'm Anna from the OptiMonk Support Team.

I can see that you had a nice conversation with my colleague, Tom today and we're very happy for your review! It means a lot to our whole team! <3

Please feel free to reach out to us anytime in the future and we'll be there for you. :)

Anna from OptiMonk

October 12, 2022

gute App, sehr guter Support. Klare Empfehlung von meiner Seite.
Es ist sehr einfach Pop Ups zu erstellen.

Jaimie Jacobs
Germany
About 2 years using the app
OptiMonk replied October 18, 2022

Hallo Florian,

vielen Dank für Ihre freundlichen Worte, wir freuen uns sehr, dass Sie mit unserem Team zufrieden sind.

Wir wünschen Ihnen viel Erfolg mit OptiMonk! :-)

Anna

April 26, 2022

Love the app and what we are able to do with it. Also the customer support is amazing. Would give more than 5 stars for that.

Ja-Hochzeitsshop
Germany
About 2 years using the app
OptiMonk replied April 26, 2022

Hi Hannah,

Once again, thank you so much for your kind review! It means a lot to our Support Team <3

Should you need help in the future, feel free to reach out to us via chat and we'll do our best to assist you.

Have a great week ahead,

Anna from OptiMonk

January 28, 2022

Great app, very useful. It is easy to use, it has a lot of opportunity and basically everything you need for a sale campaign. The customer service is amazing. Always ready to help.

Metamorphoza
Bulgaria
About 2 years using the app
OptiMonk replied January 31, 2022

Hi there,

Thank you very much for your amazing review, myself as well as the OptiMonk team are delighted that you are enjoying the app and that the customer service is good as well :)

As always, if you need help with anything else just let us know and we will be more than happy to help

I wish you a wonderful week ahead

Kind Regards
Chris

October 25, 2022

A very useful and easy-to-use app.
Super helpful and knowledgeable customer support team.
Highly recommended! Hamvay-Láng
Goose down bedding
www.hamvay-lang.com

Hamvay-Láng
Hungary
Almost 2 years using the app
OptiMonk replied October 26, 2022

Dear Miklós,

Thank you so much for your kind review, I'm really happy that you were satisfied with my support. It's always a pleasure to speak to Hungarian clients ;)

I wish you a lot of success with our app, and please feel free to get back to us via chat if you need help in the future.

Anna from OptiMonk