Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

Edited April 8, 2024

Great support team. They explained everything to me with screenshots and offered a meeting for further explanation. Great App thank you

Macrofashion1
United Arab Emirates
7 months using the app
OptiMonk replied April 3, 2024

Hello Dina,

Thank you very much for your review 🙏

If you need any further assistance, me and the whole team are here to help and guide you.

Best of luck with your business and sales!

Kind regards,
Réka from the OptiMonk team

March 14, 2024

Excellent application has everything you need.
A/B testing, analytics, and much more!

HORZO
Lithuania
7 months using the app
OptiMonk replied April 9, 2024

Dear Horzo Team,

We're so happy to hear you find the app excellent, it means a lot to us!

As always, let us know if you need anything, we're here to help :)

Best,

Sarah & The OptiMonk Team

January 2, 2024

Optimonk offers so much to help us achieve and surpass our goals that we are impressed with it. We really are impacted with Csaba teachings and knowledge and of their staff. And we appreciate your business model; if we the client do great and grow, then the move to a paying tear becomes an obious decision and Optimonk sells and grow too...wow, there are some geniuses thinking over there! Thank you, guys!!

Sofia Naturale
United States
20 days using the app
OptiMonk replied January 15, 2024

Hello There,

We are so delighted to read your kind words, thank you so much!🙏
We are thrilled to hear you are impressed with our app and find Csaba's materials insightful.
We are very happy to have you with us!

As always, do reach out to us if you need anything😊

Kind Regards,
OptiMonk Team

January 4, 2024

Free plan is more than capable to handle starting out. The upgrade paths are also so affordable. I see myself sticking with this as my popup banner campaigns app.

Trendz-SA
South Africa
About 1 month using the app
OptiMonk replied January 15, 2024

Hey There,

We're very happy to hear you're content with the app and you'd like to stick to OptiMonk, we're thrilled to have you with us and hope to work together for a long time!

Kind Regards,
OptiMonk Team

February 26, 2024

Rudolf has been a very supportive and helpful staff on timely manner. Good job guys!!!

OZFitTech
Australia
5 months using the app
OptiMonk replied March 11, 2024

Dear OZFitTech Team,

Thank you so much for your review, I'm very glad I could help you solve your inquiry, as always, please let us know if you need anything :)

Best,
Rudolf and the OptiMonk Team

April 10, 2024

Gosto demais deste app e nem aprendi a usar todas as funcionalidades.
Atendimento rápido e eficiente também.
Must have para quem tem loja online.

Pickleball Net Brasil
Brazil
4 months using the app
OptiMonk replied April 12, 2024

Dear Pickleball Net Brasil Team,

Thank you for this lovely review, we are very glad that you like our app and its functionality.

We are hoping you'll have a great time discovering all the features and they'll prove to be useful for your business.

If you need any assistance, we are always here to help 😊

Best regards,

Réka and the OptiMonk Team

November 27, 2023

Great app, for free, Support crazy good and crazy fast, No watermarks, what more you want for free

Velusis
Czechia
2 months using the app
OptiMonk replied November 29, 2023

Hey There,

Thank you so much for your kind words, we really appreciate it! :)

As always, do reach out to us if you have any questions or need further assistance in the future and we will be more than happy to help!

Kind Regards,
OptiMonk Team

February 16, 2024

I've been using just for a few days, easy to use and set up, and they also have an amazing customer service.

GesundEase
Brazil
9 days using the app
OptiMonk replied February 23, 2024

Hi,

Thank you so much for leaving us a nice review, we are glad to hear you're satisfied with the customer service! :)

As always, we are happy to help!

Kind Regards,
Chris and the OptiMonk Team

November 29, 2023

I recently integrated the OptiMonk into my website, and I must say, it's been an absolutely amazing experience! The app itself is a game-changer, seamlessly blending into my site and enhancing the overall user experience. Plus, making it look so much nicer and pro! Also, the support team is amazing. They're not just quick to respond; they're genuinely dedicated to helping you succeed. Every query I had was addressed with such efficiency and friendliness, making the whole process a breeze. I'm genuinely excited to see where my website will go with this fantastic add-on. Highly recommended for anyone looking to elevate their website. Thanks so much, Team OptiMonk! xx

adaptobliss
United States
About 14 hours using the app
OptiMonk replied January 15, 2024

Hey There!

We are utterly grateful for your kind words and review, our support team is extremely happy to hear that you find the team helpful.
We're happy to have you and your business on board with us, and we hope to work together for a long time!

As always, let us know if you need any assistance, we'll be happy to help :)

Kind Regards,
OptiMonk Support Team

January 3, 2024

Great with very nice customer service

By EMMSA
United States
6 months using the app
OptiMonk replied January 15, 2024

Hi,

Thank you so much, we're happy to hear you're satisfied with the customer support!😊

Kind Regards,

OptiMonk Team