Reviews (913)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective capture of anonymous traffic and conversion into customers using exit-intent technology. They report significant boosts in conversion rates and sales, crediting customizable pop-ups and targeted discounts. The app is user-friendly, requiring no technical skills, and is supported by responsive customer service. Continuous updates enhance its reliability and feature set, making it a valuable tool for online sales enhancement.

April 3, 2024

Its really great, I would definitely recommend OptiMonk, thankyou so much for your services.

Eraya
India
2 days using the app
OptiMonk replied April 9, 2024

Dear Eraya,

Thank you for your kind review, we're glad you'd recommend us!

Let us know if you need anything :)

Kind regards,

Sarah & The OptiMonk team

July 12, 2024

Perfect service!

eventspandoek.nl
Netherlands
7 days using the app
OptiMonk replied July 22, 2024

Hello,

Thank you very much for your review.

Feel free to get back to us anytime 😊

Best regards,

Rudolf and the OptiMonk Team

May 5, 2024

Dont waste time. This app show all the previews broken. Unorganized. Making impossible to view how it supose to work on your page. Fonts uncenter on the space of the button, the image is display in another location.. just sucks.

Oribio
Colombia
About 1 hour using the app
OptiMonk replied May 7, 2024

Hello,

I’m really sorry that you had trouble editing your campaign. Please rest assured that our goal is to have an easy-to-use, user-friendly system and we are constantly working on making it better, and implementing new options and features.

I’d love to help you set up your first campaign and would love to hear your detailed insight on how we could make our editor better, I also sent a separate email to you.

Again, I apologize that your first experience wasn’t optimal with us, let me make a better second impression.

Kind regards.
Réka from the OptiMonk Team

March 4, 2024

Awesome team help.
Helpful Team

Counselling With GC
India
About 3 hours using the app
OptiMonk replied March 11, 2024

Hi There,

We really do appreciate your kind words, our most important focus is customer satisfaction, and we are glad you're satisfied with the support received from us!

Best Regards,

Sarah
OptiMonk Team

March 8, 2024

Terrible, text kept disappearing when trying to create a pop-up design, infuriating.

Lion & The Pear
United Kingdom
33 minutes using the app
OptiMonk replied March 11, 2024

Dear Lion & The Pear Team,

We’re truly sorry you had to face difficulties while editing text elements.
We want to assure you that our technical team has promptly addressed this issue, and it was indeed a temporary bug that affected some users but it was fixed within the hour.

I would like to apologize for all the frustration this caused you, I can imagine this wasn’t what you expected from us.

We would like to make your OptiMonk experience better, please check your inbox, our team will reach out to you via email shortly.

Thank you for your honest feedback.

Kind regards,
Sarah from the OptiMonk Team

January 5, 2017

A pop up with analytics. That's the bonus. Plus there were able to offer some advanced support for us as well as some customization we needed for a reasonable cost. It's critical now, too, that you can not have pop ups show on mobile.

Tamethebeast
United States
Over 8 years using the app
Edited May 22, 2017

OptiMonk is the most valuable pop up system, i had ever tried. The intelligence pop up technology simple awesome! It has doubled the number of subscribers in a very short time. They have excellent costumer support, very practical blog with many useful article and ideas, so easy to grow. Highly recommended, if you want to take the business to a higher level.

Spiri Shop
Hungary
Over 7 years using the app
November 15, 2016

We really enjoy using OptiMonk. It's easy to get going with great templates and connections. Help us with our conversions!

Www Maicouture Com
United States
Over 7 years using the app
August 17, 2017

Works well so far for capturing potential exiters. Thanks!

Eye Love The Sun
United States
About 7 years using the app
April 6, 2017

OptiMonk has been working great for us! If I could only afford one app, get OptiMonk. We got ROI right away, and it keeps on generating sales. I suggest linking it to your Google Analytics account (although not necessary), to see exactly how your campaigns are working. Such a great tool that is super easy to use! Everyone with an online store should get OptiMonk!

Honeygirlorganics
United States
Almost 7 years using the app