Super happy with Optimonk. Their entire customer service team is top notch and they're super helpful and fast to reply. The platform itself is easier to use compared to other pop-up apps. It's much easier to design pop-ups with Optimonk compared to their competitors. I've tried free apps in the past but I still continue to use Optimonk just because creating popups is easier and it's easier to measure metrics. I can see the conversion rates when I'm A/B testing designs. Aside from that, once again their customer service is amazing and these are all the reasons why I would continue using this app. Thank you! 10/10
Wow! We’re so blown away by your review. It made our day here at OptiMonk.
Thank you for sharing your experience with us, you rock :)
Empenzo Automated Sewing Systems
Good app like it .
Usefull app Hope we increase our contacts with this app.easy to manage setting accordingly.
Thanks for your great feedback.
We are so happy to see that you find our product useful and easy to use.
Have a great time using OptiMonk :)
There are many apps that claim to offer what Optimonk offers with Exit Intent but this is easiest to use and the most powerful. It just works and it's so easy to create really good looking pop ups that work.Also the support is amazing.
You’re the best, Daniel. I can’t thank you enough for your kind review of OptiMonk.
We will do our best to provide you the same quality of service in the future, as well :)
Tiny Beast Designs
I've been using the Lucky Wheel popup from this app and I've had good conversion rates from it. It was pretty easy to set up and they have a lot of templates available. I had a cosmetic fix that I need and one of their developers made the fix quickly and was very pleasant.
Update: The support from this team is amazing! They are super willing to meet with you and help you find more ways to increase your increase rates. One of my favorite apps!
Thank you for your awesome feedback.
We are so happy to see that you use our system seamlessly. Way to go :)
Have a great day,
Amazing app. So professional and clean looking pop-ups unlike some of the other spammy stuff from other apps that I had to uninstall from my store.
I also love the settings - you can configure just about everything in this app. Truly great stuff and so glad it was recommended to me.
Customer service is horrible. I have been trying to get them to fix my pop up for over a week now. All I get is IT is working on it. While my conversion rate drops everyday. The don't integrate with SMSBump very well. So if you using text message marketing this is not the app for you
Thank you for taking the time to write this review, it is highly appreciated.
I am so sorry to hear that you had a terrible experience with OptiMonk, however, I totally understand your disappointment and frustration. We tried to contact you in the last few weeks via email, however, it seems that we haven’t received a reply from you yet.
We are a small team of only 20 members and Customer Satisfaction is the topmost priority for us. I know that we have made a lot of mistakes, but what I can assure you about is that we do everything with the best of intentions to create value for our customers.
If you would change your mind and give an answer to us, we would be happy to find a way to make this bad experience up to you.
Looking forward to hearing from you.
Love this app! Installed last week and I've already seen an increase in sales. Interface is very easy to use and intuitive.
The Compostable Choice
So far so good, I'm still learning to use this app but it seems user friendly and intuitive, just as apps should be! Thanks OptiMonk!
I did have the occasion to see it at work but great customizing functions! I can really personalize mi pop-up! good app!
Electronics and gadgets easy
I AM FAIRLY NEW BUT I FOUND IT TO BE STRAIGHT FORWARD, EASY TO USE.
I HOPE IT WILL START , OR HELP WITH SALES?