Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

August 9, 2023

Thank you very much for your kind and detailed guidance. I was able to solve the problem quickly

The counselor's name was Sara

국산닷컴
United States
2 months using the app
OptiMonk replied September 7, 2023

Hey there,

We're delighted to hear about your positive experience with our colleague Sara!

Thank you so much for taking the time to share your feedback with us. We greatly appreciate it.

We're thrilled to know that she was able to provide you with the guidance you needed to solve your problem quickly. Helping our clients is our top priority, and we're glad we could assist you effectively.

If you ever require further assistance or have any more questions in the future, please don't hesitate to reach out. We're here to help. Thanks again for choosing our services, and we look forward to serving you again in the future.

Kind regards,
Your friends from OptiMonk

May 10, 2023

Optimonk support crew is amazing and were able to help with a very specific request. The support crew are very responsive and very helpful.

Queensland Calibrations
Australia
12 months using the app
OptiMonk replied May 11, 2023

Hi there,

We really appreciate your kind words!

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

Edited May 3, 2023

Optimonk converts visitors like magic. The support and crew is great too! very kind and helpful. This is in my experience one of the best lead gen and conversion optimizing apps.

Sandhya Garg
United States
11 months using the app
OptiMonk replied May 10, 2023

Hey there,

Thank you for sharing your positive experience with Optimonk! It's great to hear that the platform has been able to work its magic in converting visitors for you.

The effectiveness of a lead generation and conversion optimization app is crucial for businesses, and it's wonderful to know that Optimonk has delivered impressive results for you.

If you have any more questions or require further assistance, feel free to ask.

Kind regards,
Emil from OptiMonk

October 19, 2023

Wonderfully designed app suits all my needs and support is top tier!

Anima Studio
United States
About 2 months using the app
OptiMonk replied October 30, 2023

Hey there,

We're over the moon to hear that! We put a lot of heart into the design, and we are all smiles knowing we've made your experience top-notch. Thanks for being a part of OptiMonk!

If you require any help, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk

June 26, 2023

Emil was so helpful! We solved all problem, what I didn't know! I can only recommend them, Optimonk and Emil too!

Dogify
Slovakia
5 months using the app
OptiMonk replied June 27, 2023

Hey there,

Thank you for your feedback! We are glad to hear that we were able to assist you in solving your queries. It's great to know that you had a positive experience with Optimonk.

If you have any further questions or concerns, please don't hesitate to reach out to us.

Kind regards,
Emil from OptiMonk

April 28, 2023

Works pretty fine :). So iam pretty happy about it. You can proritize the popups which is pretty usefull.

HuggyMoon
Poland
3 months using the app
OptiMonk replied May 3, 2023

Hi there,

Thank you very much for your kind feedback. I am glad that you like our services. If you need any help, please don't hesitate to contact us. 🙂

Kind Regards,

Ati from OptiMonk

May 2, 2023

Amazing customer support, very helpful and friendly:) Also, the app works great. It is a pleasure working with them!

visi24-pigu.lt
Lithuania
3 months using the app
OptiMonk replied May 3, 2023

Hi there,

Thank you for taking the time to leave feedback about our app! Your kind words truly mean a lot to us!

I was happy to assist you and would gladly help again if you have any further questions.

Best Regards,

Sara from OptiMonk

July 12, 2023

Conversion rates on several of the built-in campaigns are impressive and the customer service is top-notch. Emil helped me out and went above and beyond expectations! Highly recommended!

Gallagher Fragrances
United States
2 months using the app
OptiMonk replied July 24, 2023

Hey there,

Thank you so much for your wonderful feedback!

We are delighted to hear that you are impressed with the conversion rates of our built-in campaigns. Our team takes great pride in delivering top-notch customer service, and it's fantastic to know that we went above and beyond to assist you.

Your recommendation means a lot to us, and we're committed to maintaining the highest level of service and performance. |

Should you have any more questions or require further assistance, please feel free to reach out anytime. We're here to help and look forward to serving you with excellence!

Kind regards,
Emil from OptiMonk

August 15, 2023

Great app. The exit popup is have very good results. Will try a Welcome popup. Customer Service by the team is top notch 10/10.

Hannah & Henry Apparel
Australia
28 days using the app
OptiMonk replied September 7, 2023

Hey there,

Thank you so much for your fantastic review! We're happy to hear that you're enjoying our app and that the exit popup has been yielding great results for you.

If you ever have any questions or need assistance with anything, please don't hesitate to reach out.

Best regards,
OptiMonk Team

May 16, 2023

Amazing App, does the job very well. It'll help you create customised popups for optimising the conversion ratio.
A special shoutout to Ati for being so helpful!

Dorada Jewellery
India
4 months using the app
OptiMonk replied May 16, 2023

Hi there,

Thank you very much for sharing your point of view. I am glad that you really like our service. Extra thank you for the special shoutout! I am glad that I could help. 🙂

Please feel free to get back to me if you have any questions remaining!

Kind Regards,

Ati from OptiMonk