OptiMonk: Popup, CRO, A/B Test , 876 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.
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it works great plus its customer service is up to the mark. I definitely enjoy my experience on this shopify app.
Hey there,
We are delighted to hear that you're having a fantastic experience with the OptiMonk app! Enjoying a seamless and positive experience is definitely a great indicator and motivator for our team.
Thank you once again for your positive feedback. Please let us know if you require any further assistance.
Kind regards,
Emil from OptiMonk
Amazing app to have on your Shopify store. Haven't seen an easier setup anywhere and the live chat is extremely useful. Instant answers and help with any questions I had.
Hi there,
Thank you so much for your kind review, I am delighted that you have had a positive experience using the app as well as the support you received from the Support team :)
If you need assistance with your campaign or just have a general question, reach out to us and we will be more than happy to help!
I wish you all the best with your OptiMonk campaigns and have a lovely weekend ahead
Kind Regards
Chris
moved from privvy to optimonk & very happy! templates are much more stylish, easy to edit and easy to customize from mobile to desktop! Had an issue with API integration with klaviyo and customer service was amazing. 5 stars!
Hey there,
We're absolutely over the moon to hear about your positive experience with OptiMonk.
We're delighted to hear that you find our templates super stylish, user-friendly and highly customizable.
Third-party email and SMS integrations are certainly an essential part of many businesses, and it's great to know that we've managed to help you accomplish that goal as well.
If you ever want to chat about anything – from campaign design to personalization ideas – we're here, always ready for a friendly chat.
Thank you for choosing Optimonk and being the awesome person that you are!
Kind regards,
OptiMonk Team
Really helpful support and graphics. The options to create campaigns are amazing and so is the support team . thanks a lot
Hi There,
It's great to have you with us! I am happy to hear about your positive experience with us!
Thank you for your kind compliments in the name of the entire team. We're working hard to make all of our users satisfied with the product and our services as well.
Wishing you all the best,
Sara from OptiMonk
It seems professional, but not according to my experience. Not intuitive, requires so much time to figure it out. Then after it started counting the number of visitors on my site (since it has a quota) but did not show any of the pop-up's I was expecting (even to me). There is no proper help/faq section, or at least it is somewhere that one cannot find easily.
Hi there
I am sorry to hear about your difficulties with our app. Our support team is here to help you if you have any questions, and we have a huge selection of support articles to help you learn more about our app.
You can find our Support articles or “Getting Started” videos by clicking on the Question mark icon on the menu bar in your account. Please also see a link to our support center: https://support.optimonk.com/hc/en-us.
You can also find the icon to chat with us on each page of your OptiMonk account. We usually reply within a minute on working days, between 9 am and 9 pm (CET).
Regarding the counting of the pageviews, unfortunately, this is how our pricing model works. It is counted as long as our script is running on your site.
We would be happy to investigate if there was an issue with your campaign, please feel free to open a chat with us.
Best Regards,
Sara from OptiMonk
Very helpful!
Hey There!
Thank you so much for your kind review, we are very happy to hear you find our tool helpful!
Let us know if you need any assistance, we'll be happy to help :)
Kind Regards,
OptiMonk Support Team
I'm new to e-commerce and this is a great App with excellent and instant support. Ati was very helpful too on Live Chat. I strongly recommend it.
Hi,
Thank you very much for your positive review! I am glad that I could help 🙂
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
Kind Regards,
Ati from OptiMonk
So easy to install and the support is quick, efficient and friendly. Thank. you team Optimonk.
Hey there,
Thank you for the dazzling review!
We're thrilled to hear that you found the installation process seamless and that our support team was able to assist you efficiently. Making things easy for our customers is something we've been working on throughout the years and we are endlessly happy to hear that it feels super user-friendly.
If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing Optimonk!
Kind regards,
Rudolf from OptiMonk
App perfetta, funzionale ed hanno un supporto che ti assiste in tutto e per tutto! Super Consigliati
Ciao,
Grazie mille per le gentili parole! Siamo felici che tu abbia apprezzato la nostra app e il nostro servizio di supporto. Il nostro team è qui per aiutarti in ogni modo possibile. Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Grazie ancora per il tuo supporto e per il consiglio.
Cordiali saluti,
Rudolf di OptiMonk
Great support. Emil from their support team answered my questions real quick, without making me wait even the slightest bit.
Hey there,
Thank you for sharing your positive experience with our support team at Optimonk! It's heartwarming to hear that you enjoyed your experience with us and that we could answer your questions.
If you have any more questions or need further assistance, don't hesitate to reach out. Happy exploring!
Kind regards,
Emil from OptiMonk