Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

October 5, 2021

Very useful app for all kinds of pop ups (to route users, inform them or to advertise) and excellent customer service!

caseable Dev
Germany
Almost 3 years using the app
OptiMonk replied October 6, 2021

Hi Ruth,

I'm so glad you're happy with our app! Thanks for mentioning the support team in your review, it means a lot! <3

I wish you the best of luck with your campaigns, feel free to reach out anytime you need assistance.

Best,
Anna & the OptiMonk Support Team

August 25, 2021

Great app, and the free version is really complete! Quick to install and easy to use. In a few minutes I made my first campaign. Loving it!

Dandelion Beauty Co.
Canada
Almost 3 years using the app
OptiMonk replied August 26, 2021

Hi There,

I'm so glad you like our app and congratulations on your first campaign! :)

Feel free to reach out to the Support Team if you need any assistance in the future and we'll be happy to help. :)

I wish you a lot of success with your business!

Best,
Anna from the OptiMonk Support Team

March 1, 2018

Loving OptiMonk so far! Would highly recommend :)

Tj Swim Us
Australia
Almost 3 years using the app
April 26, 2022

Love the app and what we are able to do with it. Also the customer support is amazing. Would give more than 5 stars for that.

Ja-Hochzeitsshop
Germany
Almost 3 years using the app
OptiMonk replied April 26, 2022

Hi Hannah,

Once again, thank you so much for your kind review! It means a lot to our Support Team <3

Should you need help in the future, feel free to reach out to us via chat and we'll do our best to assist you.

Have a great week ahead,

Anna from OptiMonk

February 18, 2022

This is the most robust pop-up app I have found. Several different templates to choose from or design your own. This app walks you through creating the pop-up and looks great. PLUS integrates with more Email services than any other on the market.

FitCord Resistance Bands
United States
Almost 3 years using the app
OptiMonk replied February 22, 2022

Thank you so much for your fantastic review! We're so happy that you enjoy the perks of OptiMonk:)

Please let us know at any time if we can help you with something:)

Peter from OptiMonk Support

November 23, 2020

Optimonk has been great and as helped me tremendously with building my subscriber list. The creative templates look great and are easy to manipulate. For a new company that's just getting off the ground, the app is perfect and grows with us!! Thank you Optimonk. Definitely have a loyal customer here.

Rags|Tags|Bags
United States
Almost 3 years using the app
OptiMonk replied December 9, 2020

Hi,

Thank you for submitting this review, you are awesome :)

Supporting you is our greatest delight, I am so happy that you appreciate our efforts!

Have a nice weekend and thanks once again for your kind words,

Best,
Tom
OptiMonk Team

August 23, 2022

Super effective app for newsletter subs and conversions! Easy, understandable, great and quick service! It's fun to work with. :-)

LUNA LARGO
Germany
Over 2 years using the app
OptiMonk replied August 23, 2022

Hi Tatiana,

I'm really happy that OptiMonk is fun for you and I hope to talk to you in the future again!

Good luck with collecting leads! :)

Anna

January 20, 2022

Fantastic customer support, requested assistance with a syncing issue at 4 am EST. Received a reply almost instantly and they promptly resolved the problem. Palatialpetals.com

Preserved Roses
United States
Over 2 years using the app
OptiMonk replied January 20, 2022

Hi There,

I'm Anna from the OptiMonk Support Team.

I can see that you had a nice conversation with my colleague, Tom today and we're very happy for your review! It means a lot to our whole team! <3

Please feel free to reach out to us anytime in the future and we'll be there for you. :)

Anna from OptiMonk

January 3, 2020

Easy to use and supportive customer service.

le Thé Chic
France
Over 2 years using the app
April 20, 2018

Good results after one month. Simple interface, simple to set up. Recommended.

Mrswordsmithusa
United States
Over 2 years using the app