Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

March 19, 2018

Works seamlessly for us, on Shopify and our Wordpress site.

Beautydetox
United States
Over 2 years using the app
May 3, 2021

This is the best exit pop-up I have found for my store, I am saving 50 customers every month thanks to optiMonk.

Mittikerang
India
Over 2 years using the app
OptiMonk replied May 4, 2021

Hello,

Thank you so much for your kind words regarding our app! :)

We are delighted to hear that OptiMonk helps you to save more customers every month!

We wish you every success in the future!

Best,
Réka from the OptiMonk Support Team

Edited February 18, 2020

it's really easy to use, and very helpful just made our first campaign let's see how it works ! I hope it will boost our sales...

Chef Skills Hk
Hong Kong SAR
Over 2 years using the app
July 12, 2022

Easy design and super friendly and quick support. Will check my free account and see how it increases performance and eventually upgrade. Thanks guys!

myprettyisland
Germany
Over 2 years using the app
OptiMonk replied July 12, 2022

Hi Felix! I hope that the free account will serve you well and you'll gain a lot of extra revenue with the help of OptiMonk. I look forward to speaking with you in the future. Anna <3

October 14, 2021

Really useful tool, easy to test that it works for you before you have to pay for it, and great reporting.

Vintner
United Kingdom
Over 2 years using the app
OptiMonk replied October 18, 2021

Hi There,

I'm glad you're enjoying our Freemium Plan and I hope OptiMonk will help you to reach your eCommerce goals on the long run as well! :)

Feel free to reach out to us via chat or at support@optimonk.com if you need any campaign advice or assistance with your account in the future.

Have a great week ahead,

Anna from OptiMonk

October 28, 2019

This app in combination with another that works together has been great. It pays for itself by getting my store more sales and email subscribers too. We highly recommend using OptiMonk.

The Honest Connoisseur
Canada
Over 2 years using the app
October 20, 2020

Great app, very good application, I am very happy. it's easy to use and works from day one and totally free. Good job Optimonk!

Accesorios Hombr3
Spain
Over 2 years using the app
OptiMonk replied October 27, 2020

Hi There,

Thank you so much for your feedback! :)

We are super happy that you like our app, and we will keep doing our best to meet your expectations.

Feel free to reach out to us if you need any help.

Best,
OptiMonk Team

September 30, 2021

I needed help setting up my first campaign and Tom was great! Professional, fast and very efficient! Great team, great application

Onbulle
France
Over 2 years using the app
OptiMonk replied October 1, 2021

Hi There,

I'm so happy about your feedback on my work! Thanks for taking the time to share your positive experience :)

I know that OptiMonk can be a bit overwhelming at the start, but feel free to reach out to me again anytime you need guidance. I'll be there to help!

Have a great weekend,

Tom from OptiMonk

August 28, 2022

We are using the app to build our customer base using the "games" templates. We are also using the app to build popups for promotions etc Easy to use the app and within minutes you can have something on your website. Support is really good and got back quickly.

Lyra Bean
New Zealand
About 2 years using the app
OptiMonk replied August 29, 2022

Hi Rentia,

First of all, congratulations on your great conversion rates!! We're very glad that OptiMonk has been helpful so far in collecting leads and I wish you a lot of success with our app in the future as well! ❤️

Please feel free to reach out anytime via chat if you need assistance or campaign advice.

Wishing you a great week ahead ☀️

Anna from OptiMonk

Edited January 4, 2022

This app really is awesome! The customer service of Anna and Fruzsi are very responsive and professional. They make sure that your issues are resolved quickly and will follow up to check on you. They even review the settings you never asked about to ensure everything is working as it should if they are integrated with another app and make recommendation. Honestly, in my opinion Optimonk is one of the, if not THE best app that I've had over the past 2 years and I recommend it highly.

Drip4Men™
United Arab Emirates
About 2 years using the app
OptiMonk replied September 18, 2020

Hi Megan,

It's Anna from the OptiMonk Support Team.

What a compliment!! Thank you so much for updating your review, I'm very grateful and also happy that OptiMonk is THE tool for you! :)

We'll always be there if you need any help, so feel free to reach out anytime.

We wish you the very best for 2022,

Anna & the Support Team