Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

May 19, 2016

This app made us an extra $249,000 last month. Combining exit-intent with a well written pre-purchase email sequence is unbelievably powerful. OptiMonk is an amazing tool... great support, easy to use and highly recommended.

Boom 117
United States
About 4 years using the app
April 13, 2018

Works great! I really like how it helps redirect traffic that is about to leave our website.

Willowandeverett
United States
About 4 years using the app
September 21, 2016

We had been using a different one before. I highly recommend. We integrate with email follow ups with a discount and exit popup and ultimately help get more people items from store. Recommend it; great support.

Rebel Style Shop
United States
Almost 4 years using the app
October 8, 2020

An excellent app with very wide functionality. A really huge variety of display rules and triggers allows to customize the display of the necessary pop-ups as precisely as possible! The appearance of Optimonk pop-ups can be changed as you like and it is possible to give them absolutely any look as needed. In addition, the app can be easily integrated with Klaviyo and it is possible to link pop-ups for collecting emails with mailing from Klaviyo Flows. If you have any difficulties in setting up, you can always contact support team, whose service is also more than good. In short 5/5!

MDNT45
United States
Almost 4 years using the app
OptiMonk replied October 13, 2020

Hi There,

Thank you for your great review.

We are so happy that you like using our system and you find our support helpful. This is what drives us every day :)

Have a nice weekend and take care,

Best,
OptiMonk Team

Edited March 4, 2021

OptiMonk Support Team is excellent!! They reply super fast and answer all of my questions plus provide tools that help me learn more. Thank you guys for all of your help!! Blessings! Cordially,
Ronco Ortiz
RO T-SHIRTS

RO T-SHIRTS
United States
Over 3 years using the app
May 29, 2018

Awesome app, great conversion rate!

Twotags Au
Australia
Over 3 years using the app
December 13, 2022

Great product. They removed the branding for free, besides offering great customer service and super user-friendly functionality, giving rise to clean UI/UX.

Chai & Mighty
India
Over 3 years using the app
OptiMonk replied December 28, 2022

Hi there,

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers. We look forward to the next time we’re able to serve you again. Have a wonderful day!

Best wishes,
Emil from OptiMonk

Edited January 16, 2020

Great app, and team is extremely helpful and persistent to make sure your needs are answered, highly recommended!

Ilu Store
United States
Over 3 years using the app
November 24, 2021

Great app and very good, helping support team! :) We would totally recommend using this app for pushing your newsletter subscriptions.

BE EDGY Berlin
Germany
About 3 years using the app
OptiMonk replied November 24, 2021

Hi,

It's Anna from the OptiMonk Support Team.

I'm glad we were able to solve the issue together, thank you for your cooperation!! :)

I hope OptiMonk will help you collect leads and reach other eCommerce goals as well.

Feel free to get back to us anytime for assistance.

Have a great day,

Anna from OptiMonk

December 3, 2021

Great app. Fast live chat support. Every problem was resolved quickly. Perhaps the editor should be improved a little to achieve excellence.

Vittorio Virgili
Italy
About 3 years using the app
OptiMonk replied December 3, 2021

Hi There,

I'm Anna from the OptiMonk Support Team.

Thank you so much for your constructive feedback, we really appreciate your honesty. If you'd like to help us improve the OptiMonk editor and you have some suggestions, please share them with us via chat, or if you're interested, you can also participate in our UX Research.

We've just released a new editor and your insights would be really helpful! :)

Thank you once again and feel free to contact us anytime.

Have a great weekend,

Anna from OptiMonk