Reviews (903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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Love this app! Installed last week and I've already seen an increase in sales. Interface is very easy to use and intuitive.
I installed the exit intent pop ups, 10 minutes ago and I already lunch my first campaign. Super user friendly and with tone of recomendations.
Hi There,
I'm glad you had a very nice first impression! :)
I hope you'll find our app useful in the long run as well and you'll be able to discover our many features.
If you have any questions regarding campaign settings or need any advice, don't hesitate to contact us via chat or at support@optimonk.com.
We'll be here to help you! :)
Best,
The OptiMonk Support Team
Very easy to use and started getting conversions from the first day I installed it to reduce abandoned carts!
Hi Jayde,
I'm very glad to hear that you found our app user-friendly! I hope you'll reach your eCommerce goals with OptiMonk. :)
Feel free to reach out to us via chat anytime if you need assistance.
Thank you and have a great weekend,
Anna from the Support Team
This pop-up app is great. I've used it across a number of websites now. It's super easy to set-up pop-ups. No technical teams required. Also if you want to write more complex business rules based on your data layer it handle it. Bang for buck it's the best on the market
I like they are Hungarian and based in Hungary. I like to support these younger ventures and companies as well. I like the plug and play nature of these forms. Takes the time out of doing myself for minimal to no extra benefit. Only con I see is that the editor is a bit hard to get used to as there are lots of features.
You're the best!! I'm very glad that we had this special connection due to the language that we both love! :-)
If you may have any difficulties using the editor in the future, please feel free to get back to us and our team will be happy to help you and guide you through our features.
Have a great day,
Anna
I needed to contact with the support, but their speed and helpfulness are really crazy. I got I reply within a few seconds. I recommend this app to everyone.:)
Hi There,
I'm Anna from the OptiMonk Support Team.
Thanks for reaching out to us today, I was very happy to help you and I'm super glad that you were so satisfied with my assistance!! :)
We're trying to provide the highest quality support to each of our users and I hope that your subscription campaigns will be very successful.
Please feel free to reach out to us anytime.
Have a great day,
Anna from OptiMonk
This is a great app, which allows a lot more than the standard, boring Shopify popups to help drive conversion.
The best thing we have found about OptiMonk is the service. Extremely responsive and friendly, and in our particular case they have worked with us to develop new functionality they can then pass onto other customers to improve their product. They have also set up campaigns where we can A/B test different options - including copy suggestions, and images. Frankly, they have been more of a partner than a software vendor.
These guys know how to build and support a product the right way. Highly recommend.
Hi Jeff,
Thank you so much for sharing with us this amazing review!
We are super happy to see that you are satisfied with our app and the Support Team as well!
As you wrote as well, we aim to create the best application out there and this usually means that we develop new functionalities based on our customers' needs, so we are always open to new ideas.
Don't forget that should you need assistance with any new ideas or just in general with the application, the OptiMonk Support Team is there for you by email, chat, or phone.
Wish you much success with your business,
Tom from the OptiMonk Team
We have used OptiMonk for several years and have been very satisfied, both with the features and the service from their team. It's very refreshing to have a program that just does what it says it can do, and a team that actually listens to your feedback to make improvements and responds quickly when you have time sensitive needs. Are there other services out there that do similar things? Sure, but I doubt we'll ever find the need to use them, because we have no plans of leaving OptiMonk.
Hi There,
Wow! What an amazing review!! <3
We are so happy that you are satisfied with our app and the team as well. These are the moments when we really feel like our hard work pays off.
Thank you so much for sharing this great review about OptiMonk, honestly, you made our day! :)
We wish you all the best for the coming year and we look forward to hearing from you again.
Anna & the OptiMonk Team
We love it! Has helped us catch customers who may not have found what they needed on our site before they left. Thanks!
It adds the proffesional touch I was looking for to communicate with the audience. Hoping the best!