Reviews (449)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting lead collection, sales, and customer engagement with its versatile popup features. It offers A/B testing, analytics, customizable templates, and integrations with platforms like HubSpot and Klaviyo. The user-friendly interface suits merchants without technical skills, and the app is noted for its reliable performance. Customer support is also praised for its responsiveness and effectiveness in aiding with campaign optimization and technical issues.

September 20, 2017

We've been able to AB test our pop ups with good results. As a result we have been seeing way more subscribers. Defiantly worthwhile. More emails, more sale. Thanks Optimonk!

Tucker Bloom
United States
8 months using the app
June 26, 2023

Not only is the platform userfriendly and allows you to do a lot of things, but support is very fast and kind. Thank you for your help

Gazon Québec
Canada
8 months using the app
OptiMonk replied July 24, 2023

Hey there,

Thank you very much for leaving us a review! We are glad to hear that you find the platform user-friendly and versatile. We always strive to provide fast and friendly support to our users.

If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!

Kind regards,
Emil from OptiMonk

Edited May 18, 2020

There are many apps that claim to offer what Optimonk offers with Exit Intent but this is easiest to use and the most powerful. It just works and it's so easy to create really good looking pop ups that work.Also the support is amazing.

OLPRO
United Kingdom
7 months using the app
OptiMonk replied June 5, 2020

Hi,

You’re the best, Daniel. I can’t thank you enough for your kind review of OptiMonk.

We will do our best to provide you the same quality of service in the future, as well :)

Best,
OptiMonk Team

October 2, 2017

LOVE Optimonk! I've seen such growth in my email list in the short time I've been using it. It's incredible!

Lindsayletters
United States
7 months using the app
Edited July 8, 2020

The app is great and Tom and Fruzsina were exceptional in providing help and even designing some great pop ups for us. Highly recommend!

We Are Feel
United Kingdom
7 months using the app
OptiMonk replied July 13, 2020

Hi Diana and Boris,

Thank you so much for your kind words, it is a delight to have customers like you. It is always a pleasure to help you, so please contact us anytime when you have a question.

Have a beautiful day ahead,

Tom, Fruzsi and the OptiMonk Team

September 21, 2022

Great functionality, and great support! We're just getting started but will certainly use it regularly in the future.

Lupi coffee
France
7 months using the app
OptiMonk replied September 21, 2022

Hi Anais,

I'm Anna from OptiMonk Support. I was delighted to talk to you today, thank you so much for your positive review. It means a lot to the whole team!!

Have a nice day and good luck with the campaign setup. :)

Anna

May 13, 2016

I LOVE OptiMonk. On site retargeting has greatly increased our average order quantity and helped us cross sell, upsell, give discounts, decrease cart abandoment, you name it. The amount of sales you will get with it will pay for the monthly cost easily if you're doing it right!

Jaco Superior
United States
7 months using the app
May 27, 2023

Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.

Luxvetco
United States
7 months using the app
OptiMonk replied June 14, 2023

Hi there,

Thank you for taking the time to leave feedback, and thank you for your kind words!
I am happy to hear that my assistance was helpful.

We're working hard to make all of our users satisfied with our app and our services as well.

Wishing you all the best,

Sara from OptiMonk

March 2, 2022

I highly recommend this app. It's easy enough to set up thanks to the templates, and the support provided (especially by Anna) was both kind and patient (which I more than appreciated!). Thank you!

Jessica Kathryn
United Kingdom
7 months using the app
OptiMonk replied March 4, 2022

Hi Jessica,

Once again, I'd like to say a huge thank you for your kind compliments, it honestly means a lot to me! :)

I was very delighted to chat with you during these past few days and I look forward to hearing from you again in the future.

Have an amazing weekend ahead,

Anna from OptiMonk

March 14, 2024

Excellent application has everything you need.
A/B testing, analytics, and much more!

HORZO
Lithuania
7 months using the app
OptiMonk replied April 9, 2024

Dear Horzo Team,

We're so happy to hear you find the app excellent, it means a lot to us!

As always, let us know if you need anything, we're here to help :)

Best,

Sarah & The OptiMonk Team