Reviews (903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
Refine
-
By rating
This app was so easy to use. It comes with tons of different templates. I needed to solve a problem and the team were responsive in less than a minute. They helped me solve my issue and were so kind to. I really recommend this app. Thanks for great customer service.
Hi There,
We are so happy to hear you find our app easy to use😍
Thank you so much for recommending us! We thrive to keep meeting your expectations :)
Best,
Chris & The OptiMonk Team
Chris was super quick to respond and help. I had some issues with embedding the app and was sorted in minutes!
Professional and the pop ups looks brilliant.
Thanks
Saloos Team
Dear Saloos Team,
We really appreciate your kind feedback, it means a lot to us :)
Thank you on behalf of Chris and the OptiMonk Team!
Best,
OptiMonk Team
Really great product and customer service!
Thank you so much for your feedback!
We are glad to hear that you liked the service as well as the product :)
Kind regards,
OptiMonk Team
Sehr geduldiger support
Hi There,
Thank you for your kind review, we're glad that you find our support helpful! :)
---
Hallo,
Vielen Dank für Ihre freundliche Bewertung. Wir freuen uns, dass Sie unsere Unterstützung hilfreich finden! :)
Kind Regards,
OptiMonk Team
Awesome team help.
Helpful Team
Hi There,
We really do appreciate your kind words, our most important focus is customer satisfaction, and we are glad you're satisfied with the support received from us!
Best Regards,
Sarah
OptiMonk Team
Terrible, text kept disappearing when trying to create a pop-up design, infuriating.
Dear Lion & The Pear Team,
We’re truly sorry you had to face difficulties while editing text elements.
We want to assure you that our technical team has promptly addressed this issue, and it was indeed a temporary bug that affected some users but it was fixed within the hour.
I would like to apologize for all the frustration this caused you, I can imagine this wasn’t what you expected from us.
We would like to make your OptiMonk experience better, please check your inbox, our team will reach out to you via email shortly.
Thank you for your honest feedback.
Kind regards,
Sarah from the OptiMonk Team
easy to using
Hey There,
We are happy to hear you find our app easy to use!
Thanks for your review :)
Kind Regards,
OptiMonk Team
Átlátható rendszer, az ügyfélszolgálat gyors és segítőkész.
Üdv!
Nagyon szépen köszönjük a kedves szavakat, nagyon örülünk, hogy átláthatónak találod a rendszert, ez fontos számunkra, és természetesen az is, hogy elégedettek legyenek az ügyfelek az ügyfélszolgálatunkkal! Nagyon köszünjük a review-t! :)
Üdvözlettel,
OptiMonk Csapat
OptiMonk is the most valuable pop up system, i had ever tried. The intelligence pop up technology simple awesome! It has doubled the number of subscribers in a very short time. They have excellent costumer support, very practical blog with many useful article and ideas, so easy to grow. Highly recommended, if you want to take the business to a higher level.
We really enjoy using OptiMonk. It's easy to get going with great templates and connections. Help us with our conversions!