Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance conversion rates and customer engagement. Its user-friendly interface, including a drag-and-drop editor and customizable templates, is praised for its ease of use. The reliable performance, unique campaign creation, and seamless Shopify integration are valued features. The customer support team is commended for their quick and effective problem-solving. The pricing is seen as reasonable, offering good value. Features like A/B testing and lead generation are particularly appreciated.

May 27, 2023

Sara helped me change a a picture in the mobile form of the website. Thank you so much! Great service.

Luxvetco
United States
7 months using the app
OptiMonk replied June 14, 2023

Hi there,

Thank you for taking the time to leave feedback, and thank you for your kind words!
I am happy to hear that my assistance was helpful.

We're working hard to make all of our users satisfied with our app and our services as well.

Wishing you all the best,

Sara from OptiMonk

July 19, 2023

Just started today and the service is absolutely great. The customer support was very helpful and it seems like we can go pretty advanced into setting up pop-ups etc.

Anapana UK
Netherlands
About 2 hours using the app
OptiMonk replied July 26, 2023

Hi there!

Thank you for your positive feedback! I am glad that you are having a great experience with OptiMonk so far and I hope we can work together for many years ahead! :)

If you need any help in the future, don't hesitate to contact us!

Sara from OptiMonk

June 26, 2023

Emil was so helpful! We solved all problem, what I didn't know! I can only recommend them, Optimonk and Emil too!

Dogify
Slovakia
2 days using the app
OptiMonk replied June 27, 2023

Hey there,

Thank you for your feedback! We are glad to hear that we were able to assist you in solving your queries. It's great to know that you had a positive experience with Optimonk.

If you have any further questions or concerns, please don't hesitate to reach out to us.

Kind regards,
Emil from OptiMonk

May 19, 2023

You answered my question perfectly. It was very helpful to understand because you explained it with the image. Thank you from the bottom of my heart.

Salomon Korea
South Korea
6 months using the app
OptiMonk replied May 19, 2023

Hi there,

I just wanted to thank you for your very kind review, your kind words mean a lot to our small team.
I wish you all the best with your campaigns and do get back in touch if you need help with anything else!

Sara from the OptiMonk Support Team

May 10, 2023

Optimonk support crew is amazing and were able to help with a very specific request. The support crew are very responsive and very helpful.

Queensland Calibrations
Australia
12 months using the app
OptiMonk replied May 11, 2023

Hi there,

We really appreciate your kind words!

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

Edited May 3, 2023

Optimonk converts visitors like magic. The support and crew is great too! very kind and helpful. This is in my experience one of the best lead gen and conversion optimizing apps.

Sandhya Garg
United States
11 months using the app
OptiMonk replied May 10, 2023

Hey there,

Thank you for sharing your positive experience with Optimonk! It's great to hear that the platform has been able to work its magic in converting visitors for you.

The effectiveness of a lead generation and conversion optimization app is crucial for businesses, and it's wonderful to know that Optimonk has delivered impressive results for you.

If you have any more questions or require further assistance, feel free to ask.

Kind regards,
Emil from OptiMonk

May 18, 2023

The Customer Support Team is really fast with their responses. They take care to leave you with a solution you understand and can work with.

Violet Jordan
United Kingdom
4 months using the app
OptiMonk replied May 19, 2023

Hi there,

I am happy to hear about your positive experience with our Support team.

It was a pleasure helping you and I wish you a lot of success with your business! And please feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)

Sara from the OptiMonk Support team

June 29, 2023

Simple et claire d'utilisation, et surtout un chat avec une vraie personne pour nous aider à la personnalisation. Merci Sara !

Not Dark Enough
France
About 14 hours using the app
OptiMonk replied July 26, 2023

Bonjour à tous,

Je vous remercie pour vos aimables paroles!

Je vous souhaite bonne chance pour vos campagnes et n'hésitez pas à me contacter à tout moment.

Sara <3

December 1, 2023

Appli bien faite, tout en anglais, ou en hongrois. Hot line reactive, choix vaste de pop up. Equipe sympa, formule gratuite de base suffisant pour un petit eshop...

MIAM REPUBLIQUE
France
May 16, 2023

Amazing App, does the job very well. It'll help you create customised popups for optimising the conversion ratio.
A special shoutout to Ati for being so helpful!

Dorada Jewellery
India
4 months using the app
OptiMonk replied May 16, 2023

Hi there,

Thank you very much for sharing your point of view. I am glad that you really like our service. Extra thank you for the special shoutout! I am glad that I could help. 🙂

Please feel free to get back to me if you have any questions remaining!

Kind Regards,

Ati from OptiMonk