Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

March 4, 2024

Awesome team help.
Helpful Team

Counselling With GC
India
About 3 hours using the app
OptiMonk replied March 11, 2024

Hi There,

We really do appreciate your kind words, our most important focus is customer satisfaction, and we are glad you're satisfied with the support received from us!

Best Regards,

Sarah
OptiMonk Team

January 29, 2024

easy to using

BoxBoxID
Indonesia
About 11 hours using the app
OptiMonk replied February 20, 2024

Hey There,

We are happy to hear you find our app easy to use!

Thanks for your review :)

Kind Regards,

OptiMonk Team

March 8, 2024

Terrible, text kept disappearing when trying to create a pop-up design, infuriating.

Lion & The Pear
United Kingdom
33 minutes using the app
OptiMonk replied March 11, 2024

Dear Lion & The Pear Team,

We’re truly sorry you had to face difficulties while editing text elements.
We want to assure you that our technical team has promptly addressed this issue, and it was indeed a temporary bug that affected some users but it was fixed within the hour.

I would like to apologize for all the frustration this caused you, I can imagine this wasn’t what you expected from us.

We would like to make your OptiMonk experience better, please check your inbox, our team will reach out to you via email shortly.

Thank you for your honest feedback.

Kind regards,
Sarah from the OptiMonk Team

December 14, 2023

Átlátható rendszer, az ügyfélszolgálat gyors és segítőkész.

Dekor Puff
Hungary
5 months using the app
OptiMonk replied January 15, 2024

Üdv!

Nagyon szépen köszönjük a kedves szavakat, nagyon örülünk, hogy átláthatónak találod a rendszert, ez fontos számunkra, és természetesen az is, hogy elégedettek legyenek az ügyfelek az ügyfélszolgálatunkkal! Nagyon köszünjük a review-t! :)

Üdvözlettel,
OptiMonk Csapat

Edited May 22, 2017

OptiMonk is the most valuable pop up system, i had ever tried. The intelligence pop up technology simple awesome! It has doubled the number of subscribers in a very short time. They have excellent costumer support, very practical blog with many useful article and ideas, so easy to grow. Highly recommended, if you want to take the business to a higher level.

Spiri Shop
Hungary
Over 7 years using the app
November 15, 2016

We really enjoy using OptiMonk. It's easy to get going with great templates and connections. Help us with our conversions!

Www Maicouture Com
United States
Over 7 years using the app
August 17, 2017

Works well so far for capturing potential exiters. Thanks!

Eye Love The Sun
United States
About 7 years using the app
April 6, 2017

OptiMonk has been working great for us! If I could only afford one app, get OptiMonk. We got ROI right away, and it keeps on generating sales. I suggest linking it to your Google Analytics account (although not necessary), to see exactly how your campaigns are working. Such a great tool that is super easy to use! Everyone with an online store should get OptiMonk!

Honeygirlorganics
United States
Over 6 years using the app
October 31, 2016

Very easy to use and full of functionality that lacks in other apps. It worked out of the box, even with some challenging integration issues on our end.

My Organized Life
United States
About 6 years using the app
July 11, 2017

Optimonk has dramatically increased lead captures on our site and we have definitely noticed a lot more people utilising discount codes as a result of the 'coupon code reminder' feature! The service and support are top-notch, so I would recommend this app to anyone wanting to improve their e-commerce performance.

Don Tolman International
Australia
About 6 years using the app