Microsoft Channel

Microsoft Channel

Reviews (321)

Overall rating
3.8
Counts per rating level
  • 59% of ratings are 5 stars
    188
  • 10% of ratings are 4 stars
    32
  • 3% of ratings are 3 stars
    10
  • 3% of ratings are 2 stars
    10
  • 25% of ratings are 1 stars
    81
All reviews
Edited August 27, 2021

Pretty bad, unfunctional app, with slow and unhelpful support. Will change this review if this situation evolves, but I would steer away from this app if you want an easy setup. Very sub-par compared to the google app. Getting many error codes when setting up campaigns, rendering the app absolutely useless.
_________________________ UPDATE - I was able to fix using the comment left on my review. Not sure why the support team was able to give me these instructions from the start. Honestly, still not a good app for the reasons above.

shirts.wiki
Canada
27 days using the app
Microsoft replied August 25, 2021

Thank you for your review. Often when advertisers face issues similar to what you are describing it can be caused by an incomplete conversion tracking setup. Because of this I want to provide the following help documentation that might assist with the issues you have described.
https://help.shopify.com/en/manual/promoting-marketing/analyze-marketing/set-up-bing-ads-conversion-tracking#set-up-conversion-tracking
https://help.ads.microsoft.com/#apex/ads/en/56689/2-500

If you are still facing issues we would greatly appreciate the opportunity to assist. Please reach out to us at msftadsappsupport@microsoft.com.