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Terrible experience! I can't decide which one is worse, their platform or their support!
We have a 6-figure ad budget, and we wanted to activate this channel as well as Google and Meta but it's impossible to work with them. Haven't seen something like this in my life!
As you can see in the rest of reviews, so many people have problems with their verification process, and dealing with the support team is worse than dealing with ChatGPT!
spent hours going forth and back with them, but no result, and they haven't answered my last message from 10 days ago.
You see this and you compare the Microsoft and google stock price trend, you see why it's like this!
Don't waste your time with them.
And to Micsosoft support, don't send me the template that you've sent to rest of 1 star reviews, answer my email!
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Very rigorous review process, and the onboarding experience was frustrating. My domain was marked as fraudulent, which prevented me from connecting my store and running ads. I understand platforms need security checks, but the process felt unclear, difficult to resolve, and not very helpful for legitimate business I don't recommend to anyone! stick with the google sales channel.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
I have a legal business, registered LLC, selling legal products, and my website was flagged as fraudulent
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
After resolving a couple store issues, this app has been working pretty smooth for me. It has kept everything synced in realtime without any store violations, which I appreciate.
Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions alongside suggestions for improvements. We will be more than happy to assist you further.
Zero Stars would be appropriate. There is no German translation or support. The App crashes all the time. We can't use it at all. And yes, we tried to de-install it etc. nothing helps.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
My account gets banned because my business name does not match the name I put in microsoft ads account, I try to appeal to change it and put it right, but to appeal, business name has to match the name you put in the account, so it does not let me appeal. When I try to go into the account settings to change the name of the account, it just logs me out because of the account being banned. What a waste of time.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Generally good but it does not work correctly with my Firefox browser. Other than that everything is okay
Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions alongside suggestions for improvements. We will be more than happy to assist you further.
Please fix this error and reply to the support email please its been a week.
BELOW ERROR WHEN CONNECTING BING ADS ACCOUNT
Microsoft account connection failed. Please try again later.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
LOLz Just got an email asking me to write a review as I am a top user. Seriously a top user? I have had it for a couple years now and not a single sale from it. Glad it's a set it and forget it app. Microsoft is such a joke.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Very bad support and policies, confusing and no sense. I was blocked whitout any reason. Ask for support and the reasons of blocking and nobody told me the reason.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
