Reviews (728)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.

September 5, 2024

It says theres an issue, when i try to click on the link to solve it and every time it says it bugs to a blank page

LAVISHLANDS
Canada
12 months using the app
Microsoft replied September 9, 2024

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

November 11, 2024

So far so good.

90 PROOF WOODWORKING
United States
12 months using the app
Microsoft replied November 12, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

August 30, 2024

Works easily

Saratoga Maple
United States
About 2 years using the app
Microsoft replied September 2, 2024

Thank you for your positive review! We are very glad to see you like the app so much and that you are finding it easy to work with. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help whenever possible.

September 3, 2024

Finally got connected it’s a Great day!

Leon Magic Toys
United States
About 1 month using the app
Microsoft replied September 4, 2024

Thank you for your positive review. We are glad that you managed to connect! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help whenever possible.

October 16, 2024

Everything was so easy to set up. The sign up was not cumbersome. I felt at ease.

VETresChic
United States
2 days using the app
Microsoft replied October 17, 2024

Thank you so much for your positive and heartwarming review. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need further assistance. We are always happy to help!

October 8, 2024

We Love Microsoft Channel App @ Fun Foods Canada https://funfoods.ca

Fun Foods Canada
Canada
Over 3 years using the app
Microsoft replied October 10, 2024

Thank you ever so much for your very kind and positive review. We hope you get to make the most out of the App! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help out whenever possible.

August 26, 2024

So far this has been far better than google ads.

Pure Botanical LLC
United States
22 days using the app
Microsoft replied August 27, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

August 1, 2024

This app is beyond garbage. I prefer Google, but figured I would give Microsoft a try and this app does not integrate well with Shopify whatsoever. Literally every button that was clicked would cause the app to crash. I tried to run an ad campaign and input my card and it crashed 5x in a row, which led to my account being locked. I tried to unlock my account by submitting my ID and the upload crashed several times in a row. Then they suspended my account and said we were being "suspicious." Yeah, not thanks. I will keep my advertising on Google and Facebook.

Dope Headwear
United States
25 days using the app
Microsoft replied August 5, 2024

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

September 23, 2024

This app is very easy to setup.

Lacatang Shop
United States
7 days using the app
Microsoft replied September 25, 2024

Thank you for your positive review. We hope you get to make the most out of the App! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help whenever possible.

July 9, 2024

I wish I can give 0 to this channel. none sense!! greedy !!! they offer the free listing tab, and when i click on it, I don't see my products. this channel is strange and useless. what a shame

Allmartdeal
United States
Almost 4 years using the app
Microsoft replied July 10, 2024

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.