Microsoft Channel , 608 reviews

Overall rating
4.3
Counts per rating level
  • 63% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and cost-effectiveness. They appreciate its smooth operation, accurate product syncing, and easy integration with Shopify. The app provides additional exposure, leading to increased sales, and offers free listing on Bing Shopping. It also enables running Microsoft ads. Many merchants commend the app's customer service for being responsive and helpful.

November 6, 2023

good services

Nightskyclothing
United States
About 2 months using the app
Microsoft replied November 8, 2023

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

October 17, 2023

Very easy to set up. Overall good experience so far.

Ruppy's Creations
United States
22 days using the app
Microsoft replied October 18, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

November 19, 2023

I just started my online E-commerce business and I think this is helpful when you don't have any money to start advertising. They are giving me a chance by helping me.

Purple Flower Gift Shop
United States
33 minutes using the app
Microsoft replied November 20, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

December 31, 2023

Awesome...go Team Microsoft its faster than Google!

Toy Master
United States
1 day using the app
Microsoft replied January 2, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

July 5, 2023

Sorry, I'm gonna borrow this review to rant.

Truly amazing, Does it even matter what I write here? Isn't most everyone convinced most reviews are randomly done by bots?
I guess some are genuine. But like what do you want me to say?

"This Fulfilled my needs and preformed as expected."

Something like that? Like I don't understand what some people expect out of like a 5 star, I feel like max stars is like "Did as expected, made my life easier in some form."
Then like lose stars/ranking for things that make life harder/worse.

Anyways, that's pretty much how I rank things. Not that I do it often, though I am starting to.

Halinx
Canada
7 months using the app
Microsoft replied July 6, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

December 16, 2023

Awesome App

Hentos fashion shop
United States
1 day using the app
Microsoft replied December 18, 2023

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

October 31, 2023

you didn't reject my products like google did

The Everything Creative Store
United States
3 months using the app
Microsoft replied November 2, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

August 5, 2023

I have had issues with almost every other sales channel I've used.
Every aspect of the Microsoft Channel just worked the way it was supposed to. From initial setup, to creating ads to creating and adding tags. It all just worked. I was blown away.

Then, when I went to create my first campaign (not being familiar with the process, I was worried I'd mess it up) I got a phone call "from ad support" offering to assist me on my Ad Setup.

Again... Blown Away...

On a scale from 1 to 10, you guys get a 25. Well done, Microsoft!

Dropkick Carports
United States
About 2 months using the app
Microsoft replied August 7, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

October 14, 2023

It was one of the simplest apps to use and integrate with Shopify.

Morningstar Media
United States
About 2 months using the app
Microsoft replied October 16, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

March 14, 2024

The app worked great, until we upgraded to Shopifys new TY and Order Status page. Now it seems the conversion script doesnt work anymore. I am seeing the Microsoft Channel in my Customer Events Pixels page, however it says disconeected.

Can anyone tell me if this is still being integrated or perhaps I have a bug?

SoftwareCW
United States
Microsoft replied March 15, 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.