Reviews (314)

Overall rating
3.7
Counts per rating level
  • 58% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 26% of ratings are 1 stars
March 8, 2022

thank you for your consideration, of my products for this channel, i feel this is really the next step for my company and have always enjoyed using all microsoft products i am sure that this one will be just as great as all of the others

Equipment Blowouts Inc. Established 2005.
United States
Over 2 years using the app
Microsoft replied March 9, 2022

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

June 4, 2024

Once I got it set up it worked well. They did ask for additional documentation and having 3/5 day lead time to have your product feed approved seems a bit long. Also it’s unclear which of your assets get used initially . Over time it becomes more clear - it does require patience.

Andrew Moor Photography
Canada
6 days using the app
Microsoft replied June 5, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

May 25, 2024

It was easy to set up but beware that they might send you some scary message along the way to getting approved. They told me that I committed some serious infractions and violated all sorts of rules. I contacted support and they said that was normal for new accounts. They did end up approving me after a few days. If this happens to you it is probably nothing to worry about - just know this because it really was a pretty scary and threatening email they sent.

Fallen Star
United States
6 days using the app
Microsoft replied May 27, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

December 14, 2022

If there was a negative * option this app would rate it. Prepaid the campaign, it wont start all, no flags, no support, no feedback other than an automated bot that you likely see below this review. I can't stress enough the frustration having to deal with this platform. WARNING! Stay clear, you only have so many days on this earth... don't go down this rabbit hole..you will regret every second of it. I do hope some live person at MS does take the time to look over these reviews. "Not Likely" my suspicion is he/she/etc probably still sitting in a cubicle still debugging Win 3.1 and have not opened their email folder in years. So you can gather from my little rant...take it as a public service announcement... Danger,,Danger you'll grow old in this labyrinth... best to warn others and call it a day...Avoid, Live long...and prosper..

Ashton Security Inc.
Canada
About 2 years using the app
Microsoft replied December 19, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

February 4, 2023

We really reach out to everyone with our business. I always ask how customers find us and they always say using Google. If people use other sites it’s usually found pretty quick and this has really been a blessing to our business.

Anchors Aweigh Pontoon Rentals
United States
About 2 years using the app
Microsoft replied February 6, 2023

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

April 27, 2025

I love the Microsoft Channel, they are the best! I give them 10 stars if I could! Keep up the awesome work! Amen to actual humans taking care of products being published.
Unlike other Channels that take you out for something you have no idea that you could have done. At least these guys have a clear head and take the time for others. I pray you guys never leave! Thank you for being all you are!!

Panthera Couture
United States
Almost 2 years using the app
Microsoft replied April 30, 2025

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

May 2, 2024

account rapidly (~2 days since creation) suspended for no obvious reason while i was trying to pay my outstanding balance. i was tying up loose ends because i was not satisfied with the way broad matches work and was ending my use of this service.

disapointing service and they made sure to finish with a bang.

Habits Chrétien - Christian Garments
Canada
5 days using the app
Microsoft replied May 6, 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

June 1, 2025

Good support but had a bit of trouble with deleting a secondary account.

My Pool Filler
United States
Almost 2 years using the app
Microsoft replied June 2, 2025

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

May 30, 2023

I have not had any success with this app. I continue to get error server messages and it takes days for support to respond. Once they respond and I respond back its like they don't see my response or do, and choose to state, they have not received a response back and close out the ticket.

VJ Bedazzled Jewelry
United States
Almost 2 years using the app
Microsoft replied May 31, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

September 27, 2022

Very friendly app and easy to use. I recommend this marketing tool 100%. I'm a First-time user with no experience at all, but this app makes me feel like a Pro.

Regeneration Zone
United States
Almost 2 years using the app
Microsoft replied September 28, 2022

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com