Reviews (707)

Overall rating
4.3
Counts per rating level
  • 64% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly setup and simple interface, noting its seamless integration with Shopify that enhances sales channel management. They commend its quick syncing and positive effects on sales and conversions. Customer support is also highlighted as responsive and helpful, with some merchants preferring this app over competitors like Google for its superior service and ease of use.

August 1, 2024

5 STAR

the beggar’s crow & etc.
United States
About 2 months using the app
Microsoft replied August 2, 2024

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

May 25, 2024

It was easy to set up but beware that they might send you some scary message along the way to getting approved. They told me that I committed some serious infractions and violated all sorts of rules. I contacted support and they said that was normal for new accounts. They did end up approving me after a few days. If this happens to you it is probably nothing to worry about - just know this because it really was a pretty scary and threatening email they sent.

Fallen Star
United States
About 1 month using the app
Microsoft replied May 27, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

May 28, 2024

The live support really helps my setup.

Exotic Sands Inc
United States
About 1 year using the app
Microsoft replied May 30, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

Edited June 18, 2024

Easy to understand and easy to navigate

Gloria's Ideas
United States
9 days using the app
Microsoft replied June 18, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

June 2, 2024

The app is good in theory, but terrible in practice. While I was able to install the app, it wouldn't let me create a Microsoft Advertising Account. As someone who has used Google for many years with zero issues, I see why Microsoft Ads get such a bad rap. I'm going back to Google and never looking back.

Renovski
United States
1 day using the app
Microsoft replied June 3, 2024

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

June 30, 2024

easy to add products

Alimonline
United States
3 days using the app
Microsoft replied July 1, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

May 12, 2024

Easy to set up and user friendly

Elysian Light Candles
United States
5 months using the app
Microsoft replied May 13, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

July 30, 2024

Awesome set up time and ease.

ILLUMINO360
United States
33 minutes using the app
Microsoft replied July 31, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

June 8, 2024

It makes advertising a little more comprehensible.

Chaoticlife
Canada
About 2 months using the app
Microsoft replied June 10, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

April 15, 2024

Had lots of support! Especially from Imanuel.

Hem Healer
United States
About 3 years using the app
Microsoft replied April 17, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.