Microsoft Channel , 624 reviews

Overall rating
4.3
Counts per rating level
  • 64% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, making it ideal for new businesses on a budget. They value the smooth product sync feature and seamless Shopify integration. The app's quick item listing, Microsoft ad running, and product tagging and promotion capabilities are also praised. Merchants commend the customer service for its readiness to assist and have reported a boost in sales after using the app. It's recommended for its ease of use and potential to reach a wider audience.

July 5, 2023

Sorry, I'm gonna borrow this review to rant.

Truly amazing, Does it even matter what I write here? Isn't most everyone convinced most reviews are randomly done by bots?
I guess some are genuine. But like what do you want me to say?

"This Fulfilled my needs and preformed as expected."

Something like that? Like I don't understand what some people expect out of like a 5 star, I feel like max stars is like "Did as expected, made my life easier in some form."
Then like lose stars/ranking for things that make life harder/worse.

Anyways, that's pretty much how I rank things. Not that I do it often, though I am starting to.

Halinx
Canada
7 months using the app
Microsoft replied July 6, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

December 28, 2023

great

HIGH PLAINS MERCANTILE
United States
2 months using the app
Microsoft replied December 29, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

Edited November 21, 2023

It’s easier to use than Google but I don’t know if you get the same amount of product exposure as Google

Lilly Boulogne’
United States
14 days using the app
Microsoft replied November 13, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

October 9, 2023

Microsoft Channel is very helpful. I appreciate Chris's guided steps provided with Bing Shopping. It really makes the process a lot smoother.

Shaws-merch
United States
5 months using the app
Microsoft replied October 11, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

August 5, 2023

I have had issues with almost every other sales channel I've used.
Every aspect of the Microsoft Channel just worked the way it was supposed to. From initial setup, to creating ads to creating and adding tags. It all just worked. I was blown away.

Then, when I went to create my first campaign (not being familiar with the process, I was worried I'd mess it up) I got a phone call "from ad support" offering to assist me on my Ad Setup.

Again... Blown Away...

On a scale from 1 to 10, you guys get a 25. Well done, Microsoft!

Dropkick Carports
United States
About 2 months using the app
Microsoft replied August 7, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

October 17, 2023

I am not seeing a lot of traffic just yet. But I like the ease of integration with Shopify. I am hopeful as I lest. The app and make changes.

Ashay By The Bay
United States
3 months using the app
Microsoft replied October 18, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

May 23, 2023

I haven't had any problems working with this channel, its has great customer service, who are always ready to help along the way. I've found there product user friendly and straight forward.

BeyondBorders
United States
8 months using the app
Microsoft replied May 23, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

December 7, 2023

easy to follow and use .

Feliz Faces
United States
About 1 month using the app
Microsoft replied December 8, 2023

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

May 24, 2023

After days of working with customer support, this channel still isn't working. In normal MS fashion, the software is cumbersome to setup and doesn't work properly. Error messages are ambiguous and the setup directions are incomplete. The time it has taken to set up this one channel has been more than all the other combined. The only thing that make me keep trying it the conversion rate through bing is higher than google for my shop. I'll try a few more days but at some point, I will give up.

Danger Close Apparel
United States
Almost 4 years using the app
Microsoft replied May 25, 2023

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

October 17, 2023

Very easy to set up. Overall good experience so far.

Ruppy's Creations
United States
About 2 months using the app
Microsoft replied October 18, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.