Microsoft Channel , 608 reviews

Overall rating
4.3
Counts per rating level
  • 63% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and cost-effectiveness. They appreciate its smooth operation, accurate product syncing, and easy integration with Shopify. The app provides additional exposure, leading to increased sales, and offers free listing on Bing Shopping. It also enables running Microsoft ads. Many merchants commend the app's customer service for being responsive and helpful.

Edited September 30, 2023

My shop keeps getting rejected because of a "privacy policy" issue. I had no idea what that could mean. So, I contacted a rep, and they told me what needed to be changed so I did. Got a re-review of my shop and it then got rejected again for a privacy policy issue. I just give up and won't bother Microsoft at all.

Update 9/30/2023: My experience with Microsoft channel has been smooth and trouble-free. I updated all my legal information, such as privacy policy, tos, refunds & exchanges etc, and everything has been working well. I wish it continues like this.

Arcane Arcadia
United States
4 months using the app
Microsoft replied March 30, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue.  Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this. 

October 11, 2023

easy set up

Trendsetting Corner
United States
About 2 months using the app
Microsoft replied October 12, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

June 7, 2023

Easy to use and very intuitive. I would definitely recommend using this app to anyone who needs to boost sales.

Youneedit
United States
5 months using the app
Microsoft replied June 7, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

Edited May 15, 2023

still learning how to use but its very easy so far. creating campaigns ijust dont have a list of people to email or share with.

Aso's World
United States
2 months using the app
Microsoft replied May 15, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

August 3, 2023

easier than i thought it would be , prettyt much straight forward . still have yet to get approved . easier than google

Trusted Installer
United States
About 2 months using the app
Microsoft replied August 4, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

August 1, 2023

The setup was a bit difficult, but the functions of the app was well worth it. Not only I got free listing on the Bing Shopping tab but I also able to run Microsoft ads as well.

Ecopify
United States
8 months using the app
Microsoft replied August 2, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

May 2, 2023

just started using it, good so far. Very easy to use and easy to install. Looks like it shows a lot to help you see where your shop stands.

Prettyprintzcom
United States
3 months using the app
Microsoft replied May 2, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

September 28, 2023

Easy set up very helpful

Lil jack's store
United States
About 1 month using the app
Microsoft replied September 29, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

February 16, 2024

I have been very happy with the response and help from this channel.

Ask Your Stone Jewelry
United States
Microsoft replied February 19, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

August 8, 2023

easy to install very helpful if you have problems and its very cost effective which is nice to have

D.K.'S Place
United States
3 months using the app
Microsoft replied August 9, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.