Reviews (724)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, noting its seamless integration with Shopify that simplifies managing product listings and sales channels. The customer support is highly regarded for being accessible and helpful. Merchants also report successful sales and increased visibility due to the app's effective product syncing and valuable advertising opportunities on major marketplaces.

October 16, 2024

Microsoft channel est une façon simple de promouvoir sa boutique en ligne

Versamarthub
Canada
5 days using the app
Microsoft replied October 18, 2024

Thank you for your positive review. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need further assistance. We are always happy to help!

Edited June 18, 2024

Easy to understand and easy to navigate

Gloria's Ideas
United States
9 days using the app
Microsoft replied June 18, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

September 17, 2024

Apenas inicio y espero que sea de gran utilidad

Cositas de MariaE
Canada
About 3 hours using the app
Microsoft replied September 19, 2024

Thank you for your positive review. We hope you get to make the most out of the App! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help whenever possible.

June 30, 2024

easy to add products

Alimonline
United States
3 days using the app
Microsoft replied July 1, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

April 15, 2024

Had lots of support! Especially from Imanuel.

Hem Healer
United States
About 3 years using the app
Microsoft replied April 17, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

June 2, 2024

The app is good in theory, but terrible in practice. While I was able to install the app, it wouldn't let me create a Microsoft Advertising Account. As someone who has used Google for many years with zero issues, I see why Microsoft Ads get such a bad rap. I'm going back to Google and never looking back.

Renovski
United States
1 day using the app
Microsoft replied June 3, 2024

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

May 12, 2024

Easy to set up and user friendly

Elysian Light Candles
United States
5 months using the app
Microsoft replied May 13, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

June 8, 2024

It makes advertising a little more comprehensible.

Chaoticlife
Canada
About 2 months using the app
Microsoft replied June 10, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

September 25, 2024

I find Microsoft to be antiquated.

Habitat Oakland ReStores
United States
About 4 hours using the app
Microsoft replied September 26, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

March 14, 2024

The app worked great, until we upgraded to Shopifys new TY and Order Status page. Now it seems the conversion script doesnt work anymore. I am seeing the Microsoft Channel in my Customer Events Pixels page, however it says disconeected.

Can anyone tell me if this is still being integrated or perhaps I have a bug?

SoftwareCW
United States
About 1 year using the app
Microsoft replied March 15, 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.