Reviews (728)

Overall rating
4.3
Counts per rating level
  • 65% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, ideal for small businesses aiming to enhance their online operations. It excels in product syncing and simplifying advertising campaign setups. The app is favored for its superior customer service, including live support, outshining competitors like Google in setup ease and support quality. Merchants credit it with boosting their business growth and online visibility.

May 25, 2024

It was easy to set up but beware that they might send you some scary message along the way to getting approved. They told me that I committed some serious infractions and violated all sorts of rules. I contacted support and they said that was normal for new accounts. They did end up approving me after a few days. If this happens to you it is probably nothing to worry about - just know this because it really was a pretty scary and threatening email they sent.

Fallen Star
United States
About 1 month using the app
Microsoft replied May 27, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

May 27, 2024

still early to say....seems user friendly and simple to follow initially, yet hard to tell.

Urban Gears Unlimited
Canada
6 months using the app
Microsoft replied May 28, 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

March 13, 2024

The customer service is way above competitors especially getting personal support from a real person

Global Scale Model Trucks & Parts ( GSMT )
United States
9 months using the app
Microsoft replied March 14, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

July 31, 2024

can't get my info up

GreenEyes Design
United States
About 3 years using the app
Microsoft replied August 1, 2024

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

May 28, 2024

The live support really helps my setup.

Exotic Sands Inc
United States
About 1 year using the app
Microsoft replied May 30, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

June 15, 2024

The speed and efficiency of this app are truly impressive. Moreover, it is highly user-friendly and easy to navigate. This application is truly fantastic, a remarkable achievement! Thank you sincerely.

Creations CrystalQuartz
Canada
About 2 months using the app
Microsoft replied June 17, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

April 24, 2024

I appreciate the ease of use and efficiency. Helps us small business owners thrive. It's great to have that support.

Home and Galaxy
United States
9 months using the app
Microsoft replied April 26, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

April 30, 2024

Hate google love microsoft❤️ many reasons… but the vital one is the customer service a++++++

Yellow Cart Family Store
United States
11 months using the app
Microsoft replied May 1, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

September 4, 2024

Fast sync product

Netecom
United States
13 days using the app
Microsoft replied September 5, 2024

Thank you for your positive review. We are glad that you managed to connect! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help whenever possible.

March 23, 2024

Website registration is simple and intuitive to use

Funorange
United States
8 months using the app
Microsoft replied March 25, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.