Reviews (703)

Overall rating
4.3
Counts per rating level
  • 64% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its quick and straightforward setup, intuitive interface, and efficient task management. They appreciate the seamless Shopify integration and the effective customer support, which enhances their sales and marketing efforts. Many merchants endorse the app for its ability to improve user experience and management of sales channels.

July 30, 2024

Awesome set up time and ease.

ILLUMINO360
United States
33 minutes using the app
Microsoft replied July 31, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

June 6, 2024

I registered an account for the company. I am the owner. Full papers. They locked my account right at the start. It's difficult to use.

All Love Here
United States
4 days using the app
Microsoft replied June 10, 2024

Thank you for your feedback. We apologize for the negative experience you have had when using our app. Please don't hesitate to reach out to us at msftadsappsupport@microsoft.com if you continue to have issues when using our app.

August 13, 2024

Easy to use, easy to understand and maintain.

Brooks Findings
United States
About 3 hours using the app
Microsoft replied August 15, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

September 4, 2024

Fast sync product

Netecom
United States
About 3 hours using the app
Microsoft replied September 5, 2024

Thank you for your positive review. We are glad that you managed to connect! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help whenever possible.

April 30, 2024

Hate google love microsoft❤️ many reasons… but the vital one is the customer service a++++++

Yellow Cart Family Store
United States
About 1 month using the app
Microsoft replied May 1, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

April 29, 2024

great support staff unlike google advertising who does not help the customer.

Elantech IT
United States
12 days using the app
Microsoft replied April 30, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

March 14, 2024

The app worked great, until we upgraded to Shopifys new TY and Order Status page. Now it seems the conversion script doesnt work anymore. I am seeing the Microsoft Channel in my Customer Events Pixels page, however it says disconeected.

Can anyone tell me if this is still being integrated or perhaps I have a bug?

SoftwareCW
United States
About 1 year using the app
Microsoft replied March 15, 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

May 2, 2024

account rapidly (~2 days since creation) suspended for no obvious reason while i was trying to pay my outstanding balance. i was tying up loose ends because i was not satisfied with the way broad matches work and was ending my use of this service.

disapointing service and they made sure to finish with a bang.

Habits Chrétien - Christian Garments
Canada
6 days using the app
Microsoft replied May 6, 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

May 17, 2024

It was one of the easier apps to use.

SureShop LLC
United States
About 7 hours using the app
Microsoft replied May 20, 2024

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

April 22, 2024

very easy to set up

The Furniture Direct Store
United States
2 months using the app
Microsoft replied April 24, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.