Microsoft Channel , 627 reviews

Overall rating
4.3
Counts per rating level
  • 64% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and cost-effectiveness, making it ideal for new businesses on a budget. They value the smooth product sync feature and seamless Shopify integration. The app's quick item listing, Microsoft ad running, and product tagging and promotion capabilities are also praised. Merchants commend the customer service for its readiness to assist and have reported a boost in sales after using the app. It's recommended for its ease of use and potential to reach a wider audience.

January 12, 2024

good

Club Del Internet Network
United States
About 2 months using the app
Microsoft replied January 15, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

April 22, 2024

great

2Face Graphics
Canada
3 days using the app
Microsoft replied April 24, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

March 17, 2024

It was great and seamless. I Love MS Channel in growing The Blue Shop.

The Blue Shop
United States
17 minutes using the app
Microsoft replied March 19, 2024

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

October 18, 2023

We have been unable to get more than 1 product out of our entire catalog published and active, with no warnings or rejected products, and have been unable to generate any sales, despite excellent success with google ads. Not sure what the problem is, but the product sync does not seem to work for us, which is crucial, so our campaigns can only advertise one of our 100+ products.

Wasted a lot of money paying for $20 + per day campaigns that resulted in no sales.

Marie Sharp's Company Store
United States
About 1 year using the app
Microsoft replied October 19, 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

November 24, 2023

It is a good site.

Jan Dawg Enterprise
United States
Almost 2 years using the app
Microsoft replied November 27, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

December 16, 2023

Awesome App

Hentos fashion shop
United States
3 months using the app
Microsoft replied December 18, 2023

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

Edited December 5, 2023

I like Microsoft better that any other ad

Le Gouté Natural Spice
United States
2 days using the app
Microsoft replied December 6, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

October 4, 2023

Extremely hard to edit your product's Microsoft shopping fields needed for Microsoft Merchant Center and Microsoft Advertising. There is no way in the MS Channel app to search for your product, so you have to scroll through dozens of pages of unsorted items. And it's very slow. They used to integrate better with access to a specific product's MS shopping fields from the shopify product page, but this integration no longer works.

Slate Avenue
United States
About 3 years using the app
Microsoft replied October 5, 2023

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

November 4, 2023

It is a channel that has helped us reach a broader audience, easy to configure and manage.
Excellent, I recommend it

KM HERBAL
United States
About 2 months using the app
Microsoft replied November 6, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

October 27, 2023

Easy set up without instructional pages needed. Product sync to Shopify store did not find products ?

SaveEZ.com
United States
26 days using the app
Microsoft replied October 30, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.