Klarna On‑Site Messaging

Klarna On‑Site Messaging

Reviews (116)

Overall rating
2.2
Counts per rating level
  • 30% of ratings are 5 stars
    35
  • 13% of ratings are 4 stars
    15
  • 3% of ratings are 3 stars
    3
  • 2% of ratings are 2 stars
    2
  • 53% of ratings are 1 stars
    61
All reviews
October 14, 2021

After 6 months my KLARNA app still doesn’t work sent 1000 emails tried to contact online chat every time I contact them they ask me to send screenshots of our credentials or disable API which we did 100 times still no help definitely needs IMPROVEMENTS on customer service to try to fix problem for now we have been offered clearpay solutions without any problem

Belsize Activewear
United Kingdom
6 months using the app
Klarna replied October 14, 2021

Hi Belsize Activewear,
We're really sorry you are experiencing issues with the integration. We need to review everything is configured correctly on your side to get you set up which is the reason we are asking to provide screenshots of Klarna settings. We will contact you directly now to help you get up and running.