Reviews (4,553)
My google ads account was suspended for the very vague reason of "misrepresentation" so I call google support and the lady I spoke with says that I met all requirements and that nothing was wrong so I ask if she can fix it because it's urgent and she said I have to submit a request for review that could take up to 7 days... during my biggest sale of the year... BLACK FRIDAY!!! I am so frustrated I might move all my stores from google shopping. I can't begin to express my disappointment... I will lose thousands over this.
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the suspension you are getting. Although Google is best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.
Adil | Shopify