Klaviyo: Email Marketing & SMS

Klaviyo: Email Marketing & SMS

Reviews (2,572)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
    2.2K
  • 3% of ratings are 4 stars
    75
  • 1% of ratings are 3 stars
    27
  • 1% of ratings are 2 stars
    34
  • 9% of ratings are 1 stars
    242
All reviews
February 2, 2022

THIS APP SUCKS. I send one message to 173 contacts but it says that U used up 500 messages. It you go over the amount of messages you sign up for they'll bill you for it.

laelcosmetics
United States
11 days using the app
Klaviyo replied February 2, 2022

Hi laelcosmetics, I'm so sorry you've had this experience and this is not expected behavior. Unless you've enrolled in auto-upgrade billing, we will never charge you above your current plan price! Can you please email us at feedback@klaviyo.com with your account information so we can look into this for you?