OptiMonk: AI Popup Builder

I originally left a positive review and still appreciate that this is a Hungarian team based in Hungary. The product itself has some strong elements.

However, after using it longer, I discovered that bot and crawler scripts are counted as “impressions.” With the current increase in bots, this makes the impression metric essentially meaningless on Shopify, which materially affects how performance is evaluated and how quickly users are charged.

I can no longer use this product as a result. Sadly Shopify nor Optimonk have a good solution to the advances in AI.

Unfortunately, no practical solution or adjustment has been offered to address this issue, which is disappointing and not quite fair given how important accurate attribution is today.

That said, their pop-ups do appear to outperform Klaviyo in terms of engagement and conversion behavior, which is worth noting.