Reviews (212)

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
May 14, 2022

I'm looking for an app that will ultimately save me time and I don't believe this will do that. There aren't enough email options (e.g. a separate automated email for an exchange vs a return) and so when I tested the app as a pretend customer I was left in the lurch not knowing if my exchange request had been acknowledged/ would be sent out to me. This won't save me time as I'd still have to communicate with the customer separately. It also looks a little clunky.

Pretty Pickled
United Kingdom
5 days using the app
ZigZag Global Ltd replied May 16, 2022

Hi,

Hope you're well and thanks for the review.
We do have email templates available within the app that you can send out to a customer at any time, you can also free type these emails but we suggest having templates pre-made ready to go to save you time.
I feel that a demo with our team will help resolve and clear up the issues above.
Please reach out so we can assist.

Thanks,
Clicksit Support