PC ‑ Custom Product Options

PC ‑ Custom Product Options

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Reviews (1,176)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
    1.1K
  • 5% of ratings are 4 stars
    53
  • 1% of ratings are 3 stars
    11
  • 1% of ratings are 2 stars
    10
  • 4% of ratings are 1 stars
    46
All reviews
May 21, 2022

I have choosed this App for my Shopify Store with Pagefly, but it doesent work. I did all th App said but... nothing, no Options are appering.

Diamond Painting - Das Original
Germany
10 minutes using the app
Product Customizer replied May 23, 2022

Hello to our friends at Diamond Painting - Das Original!

Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer.

95% of the time, our app normally integrates with Pagefly without any issues - we’ve worked closely with Pagefly to accomplish this - but we’re sorry your particular Shopify store theme did not. I am very sorry this happened. Had you reached out to our support (live chat, email, or live screenshare), we would have fixed this immediately. If you are still interested in trying out our app, please let me know and I will get our best developers to help you get this right.

We offer 24-hr live chat support, Monday through Friday (plus live support during many hours each weekend). Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing.

We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store.

Regards,
Pushpesh & the Product Customizer Support Team