CWILL Order Tracking

CWILL Order Tracking

Reviews (3,159)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
All reviews
Edited September 1, 2026

AVOID!

Only good for small sites with under 10 sales.
Useless with large volumes!!!
Emails only send 60% of the time
Tracking has 15% error rate with wrong carrier.
NOT REAL TIME TRACKING!
Additional charges for adding new tracking to exsisting order!

These Reviews are from another app called Trackingmore and also Parcel Panel, they some how changed the company name and only took positive reviews !

HOD-Business-Group
Australia
27 days using the app
CWILL INC replied June 1, 2022

Hi,

Thank you for sharing your feedback. We take every merchant review seriously and have reviewed the available records related to this case.

Based on the usage and system logs we were able to check, we could not verify the figures mentioned in the review, including the reported email delivery rate, tracking error rate, real-time tracking concerns, or additional charge claims.

If there were specific orders, tracking numbers, email notifications, or billing records related to these concerns, our team would be happy to investigate them further and provide a clear explanation.

CWILL Order Tracking is designed to help merchants provide a reliable branded tracking experience, and we remain committed to supporting merchants with any product-related issues that can be reviewed through specific data or examples.

Please feel free to contact our support team with the relevant details, and we’ll be glad to assist.

CWILL Order Tracking Team