CWILL Loyalty & Referrals
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Reviews (802)
i think there are a few paid reviews in here.... functionality - this app works very well. but the translated english, which you cannot change, is so horrifically broken that it will actually confuse your customers. "$25 off if collection of all" <- that doesnt even make sense. really wish they would fix that, but this is intentionally causing uncertainty and questions for customers. with the language issues in place, its a completely useless app.
Hi Upgrade Keyboards,
Thank you for taking the time to share your experience.
We understand how frustrating it must have been to encounter unclear or incorrect wording. Clear and accurate communication is critical for any customer-facing experience, and we’re sorry that this fell short at the time.
Since then, we’ve made significant improvements to our Text & Language feature. You can now fully customize customer-facing text, allowing you to align the wording with your brand tone and ensure clarity for your customers. This update was driven by feedback like yours, and it has been a key focus area for our team.
We’d love for you to revisit TrustWILL Loyalty and see if the improvements better meet your expectations. If you have any specific requirements or need assistance with customization, our team is always here to help.
Thank you again for your valuable input. It has helped us build a better product.
Best regards,
TrustWILL Loyalty Team
