Reviews (1,001)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable rewards program that enhances customer loyalty. They appreciate the transparent pricing and the ability to tailor the program to their specific needs and aesthetics. The app is user-friendly with easy setup and seamless integration, featuring an intuitive interface and smooth performance. Customer support is particularly praised for its responsiveness and effectiveness, with 24/7 availability via live chat. Regular updates ensure the loyalty program remains engaging, and the app integrates well with Shopify and other apps, making it a versatile tool for e-commerce settings.
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Great! The functions are very complete and everything is included. The free plan has all the basic functions and is completely suitable for novice store owners. The cost of the paid plan is basically positively correlated with the store's income, so it won't feel too heavy a burden.
Thank you for your fantastic review! We're delighted to hear that you find our app's functions comprehensive and that everything you need is included. It's great to know that the free plan meets the basic needs of novice store owners and that our paid plans scale with your store's income, making them a manageable investment. Your feedback is invaluable as we strive to provide the best possible experience for our users.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Kim|Loloyal Support Team of Channelwill
Excellent Experience
The implementation of the system went smoothly. The menu is intuitively designed and very clear. The integration looks truly outstanding and is crafted with a high level of professionalism. We are eagerly anticipating our customers' reactions to our loyalty program. What we appreciated the most was the warm welcome from the support team. We had a very pleasant interaction with Nova, who not only answered our beginner questions but also provided numerous helpful tips - and that with an unmatched response time. For example, we didn’t know that expected points could be displayed next to the price, offering our customers complete transparency in point collection. We think that’s fantastic, and thanks to Nova, we were able to integrate this feature right away. Overall, we are very satisfied so far and look forward to seeing how the program evolves.
Thank you so much for your detailed and positive review! We're thrilled to hear that your experience with our system has been excellent and that the implementation went smoothly. It's wonderful to know that you find our menu intuitive and our integration outstanding. We're especially pleased that Nova was able to provide you with a warm welcome and helpful tips, enhancing your experience further. The feature of displaying expected points next to the price for complete transparency is indeed fantastic, and we're glad you could integrate it seamlessly.
Your satisfaction is our top priority, and we're excited to see how your loyalty program evolves and how your customers respond. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Thank you again for your support and for choosing Loloyal.
Best regards,
Kim|Loloyal Support Team of Channelwill
Just helped with some big things. Nice support, happy to build this new loyal program with them.
Hello There,
Thank you for taking the time to leave such a positive review. We're glad we could be of assistance with your recent challenges. We appreciate your trust in us as you build your new loyalty program, and we're committed to providing excellent support every step of the way. 💓
Best regards,
Nova|Loloyal Customer Support
We will now use this app for customer retention. It does everything we need it to do. Practice will show whether our customers accept it. A very, very big compliment to the support team, who helped me with some of the setup settings almost in real time, so to speak. This support is unique - thank you very much.
Thank you so much for taking the time to leave such a thoughtful review! We're thrilled to hear that the app meets all your needs for customer retention, and that it's easy to use. Customer acceptance is definitely key, and we appreciate you giving it a try.
We're especially delighted to know that our support team went above and beyond to assist you with the setup. Their dedication to real-time help is exactly what we strive for. We'll be sure to pass on your kind words!
We look forward to helping you achieve your customer retention goals. Please don't hesitate to reach out if you have any questions or need further assistance in the future.
Thanks again,
Nova|Loloyal Support Team of Channelwill
I recommend Loloyal. Nove was very helpful, she worked fast to resolve my problem and ensured I didn't need help with anything else, and she was very professional. Thank you, Miss Nova.
PS. Sorry for my spelling and typing. my computer was messing up
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with Loloyal and that Nova was able to assist you quickly and professionally. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best Regards,
Kim|Loloyal Support Team
Very effective. Thank you for helping us resolve some issues very quickly
Thank you so much for your kind review! We're delighted to hear that you found our service very effective and that we were able to help you resolve your issues quickly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Thank you again for your feedback and support in Loloyal.
Best regards,
Kim|Loloyal Support Team
It's got great customer service, fast and friendly UI, and also cheaper than the competition for the same offering. The only company I'd trust for this kind of service moving forward!
Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with our customer service, user-friendly interface, and competitive pricing. It's incredibly rewarding to know that we are the company you trust for this kind of service. Your satisfaction is our top priority, and we're committed to maintaining the high standards you've experienced. Again, thank you for choosing Loloyal!
Best regards,
Kim|Loloyal Support Team of Channelwill
Fast Service! I'm glad that the support team help me instantly when I have issue.
Thank you for your kind words! 😊 We're thrilled to hear that our support team was able to assist you promptly. We're always here to help whenever you need us. 🙌✨
Best regards,
Sophie|Loloyal Customer Support of Channelwill
Great points program, very helpful for the POS system, pretty much does all I need, easy to see the remaining points on the screen which is really important for us, and one tap to redeem rewards.
The customer service is also great, helpful and patient. The technical team also improved few features based on my feedbacks, thanks a lot.
Thank you for your amazing review! We're thrilled to hear that our points program is helping with your POS system and that you find it easy to track points and redeem rewards. We're also delighted that you've had a positive experience with our customer service and technical team. Your feedback helps us improve, and we appreciate your support.
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟
This app has been amazing with fair & transparent pricing. I have reached out to support several times to request assistance with features and settings, most recently Nova has been very helpful! Everyone has provided excellent assistance and I look forward to continuing to use Loloyal & am excited for new features.
Thank you for your glowing review! We're thrilled to hear that you've had an amazing experience with our app and that you appreciate our fair and transparent pricing. Providing excellent support is a top priority for us, and we're delighted that Nova and our team have been able to assist you effectively with features and settings. We're constantly working on new features to enhance your experience further, and we're excited to continue serving you. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way!
Best Regards,
Kim|Loloyal Support Team