Reviews (1,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to enhance customer loyalty by showing potential points next to product prices, beneficial for both new and established businesses. Its user-friendly interface supports easy setup and management of loyalty programs, with customizable widgets and multilingual support. Integration is smooth, and customer support, especially live chat, is highly responsive and effective, making it a valuable tool for improving customer retention and satisfaction.
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Love the app and support! I compare to 3-4 others loyalty app and this app is the more suitable for us as we need multilanguage and also I love how we can customize a lot of things including moving the floating widget, etc. Thank you again for the support.
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our support team. Ensuring that our users can connect with a real person for assistance is very important to us. If you need any further help, feel free to reach out anytime!
Best Regards,
Cassie|Loloyal Support Team of Channelwill
Excellent customer support with prompt responses and quick issue resolution.
Thank you so much for your feedback and support! We're thrilled to hear that you had a great experience with our support team with quick issue resolution. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!
Best Regards,
Cassie | Loloyal Support Team
So far, it looks great and user friendly. We haven't had much time to use it for our business yet - we are just learning how it works and setting up the rewards program.
Hello there,
Thank you for your feedback! We're glad to hear that you're finding the platform user-friendly. We completely understand that setting up the rewards program takes time, and we're here to support you every step of the way. If you have any questions or need assistance as you continue to set things up, feel free to reach out. Best of luck with your business, and we’re excited to see how Loloyal can help you grow!
Best regards,
Loloyal Support Team
Loloyal is an excellent loyalty app that has been designed for Shopify stores. Its intuitive interface, easy setup, and robust features make rewarding customers seamless. Whether you’re building a new rewards program or enhancing an existing one, Loloyal offers a smooth experience for merchants and customers—indeed a top-notch solution for Shopify businesses looking to boost customer loyalty.
Thank you so much for your amazing review and fantastic rating! We’re delighted to hear that you find Loloyal intuitive and effective for boosting customer loyalty. Your kind words inspire us to continue delivering top-notch solutions for Shopify businesses like yours.
If you ever need assistance or have any questions, please don’t hesitate to reach out—we’re always here to help!
Best regards,
Cassie | Loloyal Support Team of Channelwill
I worked with Kim. She was absolutely amazing!! She worked with me through all of my questions and was so patient and sent me screenshots of what to do. Highly recommended.
Hello O'Caiden,
Thank you so much for your support! We're so glad to know that you are satisfied with Loloyal. Providing excellent customer service is our top priority, and we’re thrilled to hear that you had a great experience with Kim. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help!
Best regards,
Cassie | Loloyal Support Team
I got all the help I needed to set it up, and I appreciate that I can chat with a human, not a robot.
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our support team. Ensuring that our users can connect with a real person for assistance is very important to us. If you need any further help, feel free to reach out anytime!
Best Regards,
Kim|Loloyal Support Team of Channelwill
Amazing features and great customer service
Thank you so much for your feedback and support! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!
Best Regards,
Cassie|Loloyal Support Team of Channelwill
Good a little difficult to make it clear had to repeat a couple of times and had to figure it out by myself but in the end she understood and confirm that what I did was correct
Thank you for taking the time to share your thoughts about Loloyal. We’re glad to hear that everything was resolved and that your setup was correct in the end.
We truly value your patience and feedback. It’s clear we can do more to make things easier and more intuitive, and we’re already working on enhancements to ensure our guidance is as clear and seamless as possible. Your experience is important to us, and knowing where we can improve helps us serve you better.
If there’s anything more we can do to assist you or make your journey with Loloyal even smoother, we’d love to hear from you. We’re committed to ensuring your experience exceeds expectations moving forward. 😊 We would be glad for us to improve your impression with our app.
Best Regards,
Sophie | Loloyal Support Team
Very kind and helpful customer service, helped me get things started easily and answered all of my questions and concerns. Highly recommened!
Thank you for your kind words! 😊 We’re so glad our support team could help you get started smoothly and answer all your questions. It's wonderful to know you had a positive experience, and we’re always here to assist whenever you need. Thanks for the recommendation! 🌟
Best Regards,
Kim|Loloyal Support Team of Channelwill
Awesome app and fantastic support! The team is very friendly and helpful. I'm excited to use the app and look forward to our tests and programs.
Thank you so much for your feedback and support! We're thrilled to hear that you had a great experience with our app and find our team very friendly and helpful. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!
Best Regards,
Cassie|Loloyal Support Team of Channelwill