TWL Loyalty Program & Rewards
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Reviews (752)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its effective management of customer reviews and its points and rewards system, which boost engagement and sales. They appreciate the flexibility in customizing loyalty programs and seamless integration with Shopify and Klaviyo. The app is noted for its ease of use and smooth functionality. Exceptional customer support is frequently highlighted, with the team praised for their responsiveness and proactive problem-solving approach.
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Support: 5/5 very responsive
Features: 5/5 more on the roadmap
Customizations: 4/5 (sometimes the descriptions could be better about what happens in the background)
Overall: 4,8/5 -> very good app!
Hi there,
Thank you so much for your feedback! 🙏 We’re thrilled to hear that you found our support and features helpful. We appreciate your note about customizations, your input helps us improve the clarity of descriptions and make the experience even better. We’re constantly working on enhancing the app, please stay tuned for more updates.
Best regards,
Trustoo Loyalty Team
Help is very good & quick, fairly easy to use and easy to understand individual customer use as well.
Hello there,
Thank you so much for your kind words! We’re glad to hear that our support has been helpful and timely. It’s great to know that you find the platform easy to use and understand for managing individual customers. Your feedback means a lot and motivates us to keep improving!
Best regards,
Trustoo Loyalty Support Team
Very helpful, Love the app
Hello there,
Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance.
Best regards,
TrustWill Loyalty Support Team
love it!
Hello there,
Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance.
Best regards,
TrustWill Loyalty Support Team
As a loyal customer, I truly appreciate the excellent service you have provided. Every time I reached out, the responses were prompt, clear, and professional. The attention to detail and sense of responsibility made the entire process smooth and reassuring. It was clear that the team genuinely cares about the customer experience. I would be more than happy to continue using your service and confidently recommend it to others.
Hello there,
Thank you so much for your kind and thoughtful feedback! We truly appreciate your trust and loyalty. It means a lot to us to know that our support has been prompt, clear, and reassuring for you. Your words motivate our team to continue delivering the best possible experience. We’re grateful for your recommendation and look forward to supporting you as you continue using our service.
Best regards,
TrustWill Support Team
great service
Hello there,
Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance.
Best regards,
TrustWill Loyalty Support Team
售後服務還行
您好,
感谢您的反馈!很高兴得知我们的售后服务达到了您的期望。我们的团队一直致力于提供可靠且及时的支持,也非常感谢您抽出时间分享您的体验。如果您有任何建议或需要我们进一步改进的地方,请随时告诉我们。
此致敬礼,
TrustWILL Loyalty 支持团队
Nicely elaborated. Thank you.
Hello there,
Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance.
Best regards,
TrustWill Loyalty Support Team
fast service and useful help
Hello there,
Thank you for your kind feedback! We’re glad to hear that you found our service fast and our support helpful. If you need any further assistance, please don’t hesitate to reach out, we’re always happy to help.
Best regards,
TrustWill Loyalty Support
Super freundlicher Support, der direkt und schnell all meine Fragen beantworten konnte!
Hallo!
Vielen Dank für Ihr positives Feedback! Wir freuen uns, dass Sie mit unserem Service zufrieden sind. Unser Team steht Ihnen jederzeit gerne zur Verfügung.
Mit freundlichen Grüßen, Ihr TrustWill Loyalty Support Team