Loloyal: Loyalty and Referral , 946 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its high customizability, user-friendly interface, and seamless website integration. It's praised for its robust features, including an easy-to-navigate widget, control over points issued, and the ability to import and export customer points balances. Merchants also commend its bug-free performance, regular updates, and responsive 24/7 live chat support. Its fair and transparent pricing is considered cost-effective for a loyalty and referral app.
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It is a good app but PLUS points to their live chat support who is accommodating and kind.
Thank you for the positive feedback! 😊 It is delighting to hear that you found our application goodand our customer service accommodating and kind! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!
Best Regards,
Kim
Loloyal Customer Support 🌟
Kim and Nova replied to my queries promptly and they had solve all my problems.
We're delighted to hear that Kim and Nova were able to promptly address your queries and resolve all your issues! 🌟 Our team takes pride in providing top-notch support to ensure our customers' satisfaction. If you have any further questions or concerns, don't hesitate to reach out to us. We're here to help! 🚀😊
Best regards,
Sophie
Loloyal Customer Support 🌟
Still working on building the app but the customer support has been top notch! I would make sure that you make a test account before launch to ensure that you don't have any kinks to work out.
Thank you for sharing your experience with us! Please know that, we, the customer support are always happy to assist you anytime 🥰 We greatly appreciate your valuable feedback and are thrilled to know that you had a positive experience with us.
We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future.
Best regards,
Kim|Loloyal Reward Team
Great tools and customer service. Can't be more happy.
Thank you for the awesome feedback! 😊 We're delighted to know that you found great tools in our App and our customer service great! We are happy to know that you are happy too! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!
Best Regards,
Kim
Loloyal Customer Support 🌟
Great rewards program with super helpful support. Mariadel was able to help me quickly with all my questions. 10/10
Thank you for the fantastic review! We're thrilled to hear that you find our rewards program great and our support super helpful. We're grateful for your positive feedback, and if you ever need further assistance or have more questions, feel free to reach out. We aim to provide a top-notch experience, and your 10/10 rating means a lot to us!
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟
Todas las dudas las han resuelto por el chat de forma ágil y rápida.
Aún no hemos activado la totalidad de funciones para poder hacer una valoración global, pero dentro del Plan "STARTED" sugerimos como mejora, una mayor personalización del Widget y las url de destino.
¡Agradecemos tu comentario! 😊 Nos alegra saber que nuestro servicio de chat ha sido ágil y rápido para resolver tus dudas. ¡Estamos emocionados de que estés explorando todas las funciones de nuestro Plan "STARTED"! 🚀 Tomamos en cuenta tu sugerencia y trabajaremos en mejorar la personalización del Widget y las URL de destino. ¡Estamos aquí para ayudarte en cada paso del camino! 🌟 ¡Gracias por ser parte de nuestra comunidad! 💙
Saludos cordiales,
Sophie
Atención al cliente de Loloyal 🌟
Quick response for the support team.
Thank you for taking the time to share your feedback! We're delighted to hear that you were pleased with the quick response from our support team. Providing timely assistance is one of our top priorities, and we're committed to ensuring that our users receive the support they need promptly. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're here to help!
Best Regards,
Kim|Loloyal Support Team
Really cool feature set and great customer service. I use Subify subscriptions and would like to see an integration feature with them to award additional rewards points for those who are on subscription plans, but I can work around this in the mean time :).
1/6/24 update - I switched to Seal Subscriptions and it works great with Loloyal Loyalty.
Mariadel was very pleasant and professional! Very timely and thoughtful responses. Even though they didn't have the exact solution I was looking for (due to Shopify's capabilities), I still am very satisfied AND impressed with the customer service I received!
Thank you for your kind words! We're delighted to hear that we have provided you with a pleasant and professional experience, offering timely and thoughtful responses. While we may not have had the exact solution you were looking for due to Shopify's capabilities, we truly appreciate your satisfaction and are honored to have left a positive impression with our customer service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We value your feedback and are here to help however we can!
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟
Great customer service
Thank you for your review! We're delighted to hear that you had a great experience with our customer service. Your satisfaction is our priority, and we're always here to assist you. If you need anything else, feel free to reach out. We appreciate your support!
Best regards,
Mariadel 💗
Loloyal Customer Support 🌟