Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

November 7, 2022

Very easy to set up and extremely helpful support!
Highly recommend!
I look forward to using this app on my site.

House of Viserious
South Africa
About 1 hour using the app
Channelwill replied December 3, 2022

Thank you so much for taking the time to leave us this review, we are glad to be of service to you.

Loloyal Team

July 5, 2022

Super ! L'équipe est à l'écoute et très réactive. Ils m'ont aidé à installer le code de parrainage dont j'avais besoin très rapidement

PODIUM
France
About 1 hour using the app
October 29, 2022

sehr guter kundenservice, sehr schnell und zuverlässig; kann ich nur empfehlen; besser als bei anderen Services

Goldddeals
Germany
About 1 hour using the app
Channelwill replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

September 22, 2023

clear explanation by Sophie

Yukimoto
Malaysia
About 1 hour using the app
Channelwill replied September 23, 2023

Thank you for taking the time to leave us a review. We are glad to hear that Sophie was able to provide you with a clear explanation. We strive to provide excellent customer service and appreciate your feedback. Please don't hesitate to reach out if you have any further questions or concerns. 🤗💗

- Joewelyn 🌹

December 28, 2022

I just installed this app in my store and so far I really like how easy it is to use and implement within my business.

CANAANWEAR
United States
About 1 hour using the app
Channelwill replied December 29, 2022

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Catherine

December 31, 2022

I recently installed the Loyalty and Rewards Referrals app on my Shopify store and have been extremely impressed with the results. The app is easy to use and navigate, and has helped me to create a loyalty program that truly rewards my customers for their repeat business.

The referral feature is especially useful, as it allows my customers to easily share my store with their friends and family, which has resulted in a significant increase in traffic and sales. The rewards system is also well-designed, with a variety of options for earning and redeeming points.

Overall, I highly recommend the Loyalty and Rewards Referrals app to any Shopify store looking to create a comprehensive loyalty program. It has been an invaluable asset to my business, and I'm sure it will be for yours as well.

BraveJusticeKidsCo
United States
About 1 hour using the app
Channelwill replied January 1, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

December 30, 2022

Excellent app, and excellent customer service from Christina, I'm excited to see how this app helps my business grow.

760JLART
United States
About 1 hour using the app
Channelwill replied December 31, 2022

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Christina

July 28, 2023

Just started using the app. It is a seamless to install and easy. Great customer service! We are excited to see how it works for our store.

ThumbPRO
United States
About 1 hour using the app
Channelwill replied July 30, 2023

Thank you for your feedback! We are thrilled to hear that you found our app seamless to install and easy to use. Our team is always here to provide great customer service and support. We hope our app will help drive success for your store and we look forward to hearing about your experience with it.

- Sophie

November 3, 2022

So easy to setup, and the customer service is absolutely wonderful. They responded instantly and setup all the features I needed. I'm looking forward to using their app. I highly recommend them!

Luxury by Sofia - Organic & Natural Makeup & Skin Care
United States
About 1 hour using the app
Channelwill replied December 3, 2022

Hi,

Thanks so much for taking the time to leave us this review! We really appreciate it :) Cheers to more success! ✨🥂

Catherine | Loloyal Team

March 14, 2023

Thanks to the customer service for answering questions and providing thoughtful service, it is worth recommending anyway

Badbowl
United States
About 1 hour using the app
Channelwill replied March 14, 2023

We appreciate you taking the time to write such a great review and providing your thoughts. We are happy to provide excellent service for you, if you have any questions feel free to leave us a message.

-Mariadel