Reviews (1,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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great customer service, will try this app for my shop. easy to use and navigate. its user friendly app to use for beginners.
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
Great customer service by Mariadel. She was so sweet and was able to anticipate my needs before I even asked based on my profile. The app is also very easy to use. Great instructions throughout.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Maraidel
Thanks to Mariadel for her prompt reply. I have just started this app, let me check all the features to give a complete feedback :)
I just installed this app, so far so good. It's easy and user friendly. Customer service is also helpful.
Hi Sugarloaf Greenery,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success! ✨🥂
Catherine | Loloyal Team
Great experience! Easy to set up and great customer service. Thank you so much for helping us get started
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel
I love that this is free at the moment and they have unlocked all functions for the first month. They have good customer service and they respond very quickly.
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel
Amazing! Recommended 100%. Support center was very kind and warm, and solved my requests in seconds. The app is really great!
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine
Great! It is a great app where the chat is easy to use! Amazing app where our customers are offer an incentive
Hi,
Thanks so much for taking the time to leave us this review! We appreciate it :) Cheers to more success! ✨🥂
Catherine | Loloyal Team
Super Helpful when you have questions. You can customize you theme and make it to your shop personality.
Looks like it does what it says. And the support (I was talking to Mariadel) was fantastic. Difficult to find an app such as this one for free! I think it is a must have
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine