Reviews (1,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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We just downloaded the app for our website and are so pleased with the immediate and very helpful responses! I am a very visual learner when it comes to learning my way around new apps and they were so helpful with the tutorials and step-by-step photos to see how I can best utilize their tools.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine
Great APP, super support. Während des gesamten Onboarding Prozesses wird man gut betreut, die Bedienung sowie die Einrichtung ist leicht.
Thank you for your positive feedback! We're thrilled to hear that you had a great experience using our app and that our support team was helpful throughout the onboarding process. We strive to make our app easy to use and set up, and we're glad that you found it to be just that. Thanks again for your review!
- Joewelyn
Supb!! Customer Support team. I really apricate LL: Loyalty Rewards Referrals app. Free & Best
Thank you a lot. For review focus on app rather than support We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel
So far the app seems to be pretty easy to set up. I will follow up again after I have tested it over time.
Amazing customer service!
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. We're committed to providing top-notch service and are here to assist you whenever you need. If you have any more feedback or if there's anything else we can do to make your experience even better, please don't hesitate to let us know. We truly appreciate your support!
- Mariadel
awesome service quick response..........................................................................
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Mariadel
Great app. I just dropped by and was looking for a reward program for my store. This is all what you need for free.
You have reward points, referrals, sign up Staff is very helpful ! Love the app
Hi KARISHOP,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success! ✨🥂
Catherine | Loloyal Team
I just had to take a moment to share how impressed I am with the exceptional customer service I received from Mariadel during my recent setup experience. Her friendly and helpful demeanor made me feel valued as a customer and her extensive knowledge ensured I had everything I needed. Mariadel went above and beyond to ensure my satisfaction and made the entire process a breeze. Thank you so much for your outstanding service!
Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.
-Mariadel
great customer service!! and the app is totally free. it is great because it has all the function i need. that would be even better if this app can allow redeem point incrementally on the POS app.
We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel
This app is the perfect fit for my online store. Perfect customer service! They help you out super fast.
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel