Reviews (1,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
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Since I am new to this type of app, I had questions like most. And my questions were answered promptly and very kindly. For me first experience with Loloyal, it has been great!
We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel
Bis jetzt bin ich zufrieden, der Kundenservice ist schnell und hilfreich. Bin gespannt auf die zukünftige Zusammenarbeit
Vielen Dank für die wunderbare Bewertung und dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Unsere Priorität ist der Kundenservice und wir sind begeistert, dass wir diese Marke erreicht haben! Kunden wie Sie machen unsere Arbeit zu einem Vergnügen. Vielen Dank, wenn Sie Hilfe benötigen, können Sie sich gerne an uns wenden.
-Mariadel
Christine was amazing! Very kind and friendly. Everything that I needed, she did right the way. Thank you for your perfect customer service!
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine
Great app and perfect customer service, the team is very reactive and answers in a minute !!! won't change
Hi,
We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.
Cheers to more success! ✨🥂
Catherine | Loloyal Team
Customer service is amazing and fast. They were able to help me integrate one of my apps with theirs and everything is seamless.
We appreciate you taking the time to write such a great review and providing your thoughts.
We are happy to provide excellent service for you, if you have any questions feel free to leave us a message. Thank you a lot.
-Catherine
Awesome app
Thank you so much for your kind words! 😊 We're thrilled to hear that you find our app awesome! If you have any suggestions or feedback, feel free to share. Happy using! 🚀👍
Sophie|Loloyal Team💎
service and support was terrific and very quick. Quite easy to customise, havent used the app yet but so far it seems to do what I need it to do
Dear firends at Kite Coffee,
Thank you for your kind and really encouraging comment. That really encourages us to keep on improving our app and giving you better support!
If there's anything else don't hesitate to let us know~
Thanks again.😘
Best regards,
Loloyal Team
I just added the app and it seems easy enough to navigate with helpful customer support reps. Look forward to integrating this with my site and hope it drives sales!
Thank you so much for taking the time to leave us this review, we are glad to be of service to you.
Loloyal Team
great app, great customer service, gives you the opportunity to grow your store and gain new customers.
Good App. Really good customer service. Lets give it a try on my store. (Muy buen soporte técnico).