Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

January 10, 2024

F.O.X Nails USA
United States
About 6 hours using the app
Channelwill replied January 13, 2024

Thank you so much for taking the time to leave us a review! 🌟 We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service].

Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share.

We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future.

Thanks again for choosing us!

Best regards,
Kim|Loloyal Reward Team

March 6, 2024

TictocLab
Dominican Republic
About 3 hours using the app
Channelwill replied March 8, 2024

Thank you so much for the fantastic five-star rating! 🌟 We're thrilled to hear you had a positive experience. If there's anything specific you loved about our service, feel free to share. We appreciate your support! 🙌😊

Best Regards,
Sophie
Loloyal Customer Support 🌟

October 9, 2023

FAKE TATTOOS
United States
About 4 hours using the app
Channelwill replied October 11, 2023

Thank you for sharing your positive experience with our customer service team and our app! 😊💫If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help! 💝💝
-Sophie.💝

October 16, 2023

OnFireGuy
United States
About 2 hours using the app
Channelwill replied October 19, 2023

We greatly appreciate your positive feedback! Knowing that you're having a great experience with our app inspires us to continually enhance it. Should you have any suggestions or inquiries, please don't hesitate to get in touch.

Wishing you a fantastic time using our app! 🌟📱

-Nona|Loloyal Team 🤗

October 26, 2023

Malts and Things
South Africa
About 2 hours using the app
Channelwill replied October 27, 2023

Thank you for taking the time to leave feedback on our app. Your satisfaction is of utmost importance to us, and we're constantly striving to enhance our app's features and user experience. We would love to know if there's anything specific that you feel could be improved or if there's a feature you'd like to see added. Your insights are incredibly valuable in helping us refine and tailor our services to better meet your needs. 🤗❣️

We're dedicated to providing exceptional service and an app that exceeds your expectations. Please don't hesitate to reach out. Your support means a lot to us, and we're committed to ensuring your loyalty experience is top-notch. 💗

- Mariadel 🤗

September 22, 2023

Misssenna Jewelry
Hong Kong SAR
About 1 hour using the app
Channelwill replied September 23, 2023

Thank you so much for the time in rating! We're thrilled that you had a great experience with us. If you ever have any feedback or suggestions in the future, please feel free to share. We look forward to serving you again soon! 🤗💗

- Joewelyn 🌹

February 6, 2024

jaysitems
United States
18 minutes using the app
Channelwill replied February 7, 2024

Thank you so much for taking the time to leave us a review! 🌟 We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service].

Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share.

We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future.

Thanks again for choosing us!

Best regards,
Kim|Loloyal Reward Team

April 5, 2024

Modern Mattress
Canada
3 minutes using the app
Channelwill replied April 7, 2024

Thank you for the fantastic 5-star review! We appreciate your support and look forward to serving you again soon!

Best regards,
Sophie 💗
Loloyal Customer Support 🌟