Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

November 2, 2023

Kitcheniez
Egypt
About 1 month using the app
Channelwill replied November 4, 2023

👍😃 Great to hear you're enjoying the app! Thanks for the positive feedback! If you have any suggestions or if there's anything we can do to make it even better, please feel free to let us know. Happy app-ing! 📱👏😊
Sophie|Loloyal Team💎

October 10, 2023

FunPawsie
China
26 days using the app
Channelwill replied October 11, 2023

😊🌟 Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. 🙌 We look forward to serving you again in the future. 🤗🛍️
-Sophie.💝

October 7, 2023

AJ Sales
United Kingdom
24 days using the app
Channelwill replied October 8, 2023

Thank you for sharing your positive experience with our customer service team and our app! 😊💫If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help! 💝💝
-nona.💝

October 3, 2023

Danny's Universal Store
United States
15 days using the app
Channelwill replied October 4, 2023

We're grateful for your review! Your support means a lot to us, and we look forward to you continuing to enjoy our app. 😊💫

- Mariadel

October 20, 2023

The Smart Shoppers Shop
United Kingdom
14 days using the app
Channelwill replied October 21, 2023

Thank you for your wonderful review! 🌟 Your kind words brightened our day, and we're thrilled to hear about your positive experience with us. We'll keep working hard to exceed your expectations. Can't wait to serve you again soon!😊💫
-Sophie|Loloyal Team💞

September 13, 2023

AqeeLab Nutrition
France
11 days using the app
Channelwill replied September 17, 2023

Thank you so much for the rating! We're thrilled that you had a great experience with us. If you ever have any feedback or suggestions in the future, please feel free to share. We look forward to serving you again soon!

-Joewelyn🌹

December 27, 2023

UNICORN LUXE
India
9 days using the app
Channelwill replied December 28, 2023

Hello!

This is Sophie from Loloyal Support. 💖 We appreciate your valuable feedback and the time you took to participate in our survey. Ensuring your satisfaction is important to us, and we acknowledge that we may have not met your expectations on this occasion. Your input highlights areas where we can enhance our services and strive for improvement. 😊

If you could share specific suggestions for how we can better meet your needs and enhance your experience, we would greatly appreciate it. 🌹 We look forward to hearing your insights. 🥰

Best regards,

Sophie | Loloyal Support 💫

January 10, 2024

F.O.X Nails USA
United States
About 6 hours using the app
Channelwill replied January 13, 2024

Thank you so much for taking the time to leave us a review! 🌟 We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service].

Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share.

We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future.

Thanks again for choosing us!

Best regards,
Kim|Loloyal Reward Team

March 6, 2024

TictocLab
Dominican Republic
About 3 hours using the app
Channelwill replied March 8, 2024

Thank you so much for the fantastic five-star rating! 🌟 We're thrilled to hear you had a positive experience. If there's anything specific you loved about our service, feel free to share. We appreciate your support! 🙌😊

Best Regards,
Sophie
Loloyal Customer Support 🌟

September 9, 2023

FatFatPetShopHK
Hong Kong SAR
2 months using the app
Channelwill replied September 18, 2023

Thank you for taking the time to rate our product/service. Your feedback is valuable to us, and we strive to provide the best experience possible. If there are any specific areas where we can improve or if you have suggestions on how we can make your experience with us even better, please don't hesitate to reach out. We're here to assist you and ensure your complete satisfaction. We look forward to hearing from you and serving you better in the future.

-Joewelyn 🌹