Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

May 22, 2024

Zanimalica
Croatia
About 4 hours using the app
Channelwill replied May 25, 2024

Thank you for leaving us an excellent rating! We appreciate your support and look forward to serving you again soon!

Best regards,
Sophie
Loloyal Customer Support 🌟

March 13, 2024

Seventeen Art Studio
Taiwan
11 days using the app
Channelwill replied March 15, 2024

Thank you for taking time to leave us an excellent rating!! 😊 We are more motivated to give you the best possible service we can! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Happy using our App!

Best Regards,
Kim
Loloyal Customer Support 🌟

April 2, 2024

Milga三木茶點
Hong Kong SAR
6 days using the app
Channelwill replied April 3, 2024

Thank you for the fantastic 5-star review! We appreciate your support and look forward to serving you again soon!

Best regards,
Mariadel 💗
Loloyal Customer Support 🌟

December 18, 2023

Čumák
Czechia
20 days using the app
Channelwill replied December 22, 2023

🌟 We're thrilled to see your 5-star rating! 🌟 Thank you for choosing us. Your satisfaction is our priority, and we look forward to continuing to exceed your expectations. If there's anything you need, don't hesitate to let us know. Happy Loloyal experience! 🚀😊

Best regards,

Mariadel | Loloyal Support 💫

October 23, 2023

Maryam Khadijah
Malaysia
Over 1 year using the app
Channelwill replied October 26, 2023

🌟🌟🌟🌟🌟 Thank you for the glowing 5-star review! 🤩 We're absolutely thrilled by your rating and are so grateful for your support. If you ever need assistance again, please don't hesitate to reach out. We're here to provide top-notch service every time! 🌼🌠😃
Best Regards,
Nona|Loloyal Team 💎

October 19, 2023

TORCH
Indonesia
9 months using the app
Channelwill replied October 21, 2023

Thank you for your wonderful review! We're thrilled to hear that you had a great experience. 🌟 Your kind words make our day brighter!
-Nona|Loloyal Team🥰

September 13, 2023

Jen's Aesthetics
South Africa
9 months using the app
Channelwill replied September 17, 2023

Thank you so much for taking the time to leave us a rating! We truly appreciate your support and hope to continue exceeding your expectations.

-Joewelyn🌹

September 29, 2023

fgm04
Italy
7 months using the app
Channelwill replied October 1, 2023

Thank you for taking the time to leave a review. Your feedback is important to us, and we're here to assist you with any questions or concerns you may have. If you ever need assistance or have any feedback to share, please don't hesitate to reach out to us. We're always striving to improve and provide the best experience for our users. Thanks for choosing Loloyal app! 🤗💗

- Sophie🌹

January 7, 2024

Classyritty
United Kingdom
6 months using the app
Channelwill replied January 8, 2024

Thank you so much for taking the time to leave us a four-star review! 🌟 We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service].

Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share.

We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future.

Thanks again for choosing us!
Best regards,
Sophie|Loloyal Reward Team

October 20, 2023

DecorDay
India
5 months using the app
Channelwill replied October 21, 2023

Thank you for your wonderful review! 🌟 Your kind words brightened our day, and we're thrilled to hear about your positive experience with us. We'll keep working hard to exceed your expectations. Can't wait to serve you again soon!😊💫
-Sophie|Loloyal Team💞