Reviews (1,094)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

October 20, 2023

The Smart Shoppers Shop
United Kingdom
14 days using the app
Channelwill replied October 21, 2023

Thank you for your wonderful review! 🌟 Your kind words brightened our day, and we're thrilled to hear about your positive experience with us. We'll keep working hard to exceed your expectations. Can't wait to serve you again soon!😊💫
-Sophie|Loloyal Team💞

September 13, 2023

AqeeLab Nutrition
France
11 days using the app
Channelwill replied September 17, 2023

Thank you so much for the rating! We're thrilled that you had a great experience with us. If you ever have any feedback or suggestions in the future, please feel free to share. We look forward to serving you again soon!

-Joewelyn🌹

December 27, 2023

UNICORN LUXE
India
9 days using the app
Channelwill replied December 28, 2023

Hello!

This is Sophie from Loloyal Support. 💖 We appreciate your valuable feedback and the time you took to participate in our survey. Ensuring your satisfaction is important to us, and we acknowledge that we may have not met your expectations on this occasion. Your input highlights areas where we can enhance our services and strive for improvement. 😊

If you could share specific suggestions for how we can better meet your needs and enhance your experience, we would greatly appreciate it. 🌹 We look forward to hearing your insights. 🥰

Best regards,

Sophie | Loloyal Support 💫

January 10, 2024

F.O.X Nails USA
United States
About 6 hours using the app
Channelwill replied January 13, 2024

Thank you so much for taking the time to leave us a review! 🌟 We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service].

Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share.

We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future.

Thanks again for choosing us!

Best regards,
Kim|Loloyal Reward Team

March 6, 2024

TictocLab
Dominican Republic
About 3 hours using the app
Channelwill replied March 8, 2024

Thank you so much for the fantastic five-star rating! 🌟 We're thrilled to hear you had a positive experience. If there's anything specific you loved about our service, feel free to share. We appreciate your support! 🙌😊

Best Regards,
Sophie
Loloyal Customer Support 🌟

September 9, 2023

FatFatPetShopHK
Hong Kong SAR
2 months using the app
Channelwill replied September 18, 2023

Thank you for taking the time to rate our product/service. Your feedback is valuable to us, and we strive to provide the best experience possible. If there are any specific areas where we can improve or if you have suggestions on how we can make your experience with us even better, please don't hesitate to reach out. We're here to assist you and ensure your complete satisfaction. We look forward to hearing from you and serving you better in the future.

-Joewelyn 🌹

September 3, 2023

The Smart Shopper
United Kingdom
2 days using the app
Channelwill replied September 7, 2023

We wanted to express our sincere gratitude for your review! Your support means a lot to us, and we're thrilled to hear that you had a positive experience with our service.

-Joewelyn🌹

September 30, 2023

Nicoa
Costa Rica
1 day using the app
Channelwill replied October 2, 2023

Thank you for your review! We appreciate your support and hope you continue to enjoy our app. 😊💫

- Sophie💓

April 5, 2024

Modern Mattress
Canada
3 minutes using the app
Channelwill replied April 7, 2024

Thank you for the fantastic 5-star review! We appreciate your support and look forward to serving you again soon!

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

February 6, 2024

jaysitems
United States
18 minutes using the app
Channelwill replied February 7, 2024

Thank you so much for taking the time to leave us a review! 🌟 We greatly appreciate your feedback and are thrilled to know that you had a positive experience with our [product/service].

Your input is invaluable to us as we continuously strive to improve and enhance our offerings. If there's anything specific you enjoyed or if you have any suggestions for how we can make your experience even better, please feel free to share.

We're here to ensure your satisfaction, and your feedback is instrumental in helping us achieve that goal. Once again, thank you for choosing us, and we look forward to serving you again in the future.

Thanks again for choosing us!

Best regards,
Kim|Loloyal Reward Team