Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

April 23, 2023

Was helped by Sophie. Customer service was fast and great! A++
Going to try this out and can already tell its much better than the competitors.
Give it a try, you won't be disappointed!

Games for Meeple
United States
25 minutes using the app
Channelwill replied April 23, 2023

Thank you for taking the time to write your feedback! It's an honor for us to provide excellent service to you. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~

- Sophie

November 20, 2023

amazing so far

Hairy Man Care
Australia
24 minutes using the app
Channelwill replied November 21, 2023

Thank you so much! 😊 We're thrilled to hear you're having an amazing experience with us! If you have any questions or need assistance, feel free to reach out. 🌟

Sophie|Loloyal Team💎

January 17, 2023

Had a great experience with Catherine. She did a phenomenal job helping me through the program and made it very easy.

frostbrewhouse
United States
25 minutes using the app
Channelwill replied January 22, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Catherine

December 14, 2022

Wow! Great service, Very helpful and fast.
Got all my queries sorted in only a few minutes.
Thank you

Makeawish Crystals
New Zealand
24 minutes using the app
Channelwill replied December 14, 2022

Thank you for the review we are happy to help with your needs. If you may need further support, feel free to leave us a message.
-Mariadel

September 1, 2022

I just installed this app and already in love! So far I fully recommend this app. Mariadel in customer service was a fantastic help and just a joy to work with! 10/10 stars

Seadog Scents
United States
23 minutes using the app
February 27, 2023

Amazing support.
Very quick response & they help me with setting up everything.
I definitely recommend

MUSCLE SOLUTION
United States
22 minutes using the app
Channelwill replied February 27, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

-Mariadel

April 28, 2022

Great customer service. Helped with my issue as soon as possible. Its a new app and they are constantly adding new things and I look forward to whats next to come.

Runnin Routes
United States
22 minutes using the app
Channelwill replied May 31, 2022

Dear friends at Runnin Routes,

Than you so much for your trust and high approval! We are so glad that our app can help you with your business!

In addtion, if you have any problems and suggestions, feel free to contact us~😘

Best regards,
Sealapps

January 24, 2023

Their customer service is great! Very excited to use all the unlocked features of the app. I'd recommend this to anyone opening their shop.

Stardust & Moonbeams
United States
21 minutes using the app
Channelwill replied January 27, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

October 26, 2022

For the moment it's good! WE WILL SEE LATER WHEN MY SHOP WILL BE OPEN
SEE U LATER TO UPDATE ON THE APP

ThejournalofaWoman
France
21 minutes using the app
November 20, 2022

easy to use easy to install
support is amazing
gave me premium features
it also has many features integrated to help your customer enjoy the program even more. thank you

Raw Brew Coffee
United States
19 minutes using the app
Channelwill replied November 30, 2022

Hi Raw Brew Coffee,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success! ✨🥂

Catherine | Loloyal Team