Reviews (1,107)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

Edited February 26, 2023

Very good membership APP, I highly recommend everyone to use it, the customer service replies to questions very quickly, and solves problems very well. If you are looking for a free or low-cost APP that can also provide membership service functions, I recommend everyone to use it. The interface is easy to operate, and There are multiple language translations, so it is very suitable for stores with loyalty points.

ZEMILY 品味購物 • 家庭百貨
Hong Kong SAR
10 minutes using the app
Channelwill replied February 26, 2023

Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service and we are ecstatic that we met that mark! Customers like you make our job a pleasure. Thank you so much, if you may need help, feel free to contact us.

-Mariadel

October 17, 2022

App is sleek and easy to use with the core features that are truly needed. The customer service is also insanely good!

Sorakami
United Kingdom
9 minutes using the app
February 23, 2023

Well, I just downloaded the app but their customer service is EXCELLENT! Responsive and kind. What more could you ask for?

Posie Fields
United States
8 minutes using the app
Channelwill replied February 25, 2023

We’re so grateful for your 5-star review! Ease of use and customer service are our goals. Please feel free to contact us if you have any problems.
-Mariadel

November 29, 2022

I'm using this app to reward my customers and I've just started using it. The customer service is awesome! Very friendly and lively people! Love it!! <3

Estaganza
United States
8 minutes using the app
Channelwill replied November 30, 2022

Hi Estaganza,

We are touched knowing that you appreciate our service! It's always our pleasure to provide the best quality support that you deserve. On behalf of the Loloyal team, I want to say thank you for trusting us. We value you and your business, and we promise to do our very best every day to serve you better! We look forward to being of your service on your next endeavor.

Cheers to more success!

Catherine - Loloyal Team

October 11, 2023

very easy and user friendly

Bet Creations
United States
5 minutes using the app
Channelwill replied October 13, 2023

Thank you for your positive feedback! We're glad to hear that you found our platform easy to use. Our team is always working to make our user experience as intuitive as possible, so if you have any suggestions for how we can improve even further, please let us know!

- Mariadel 🤗💗

April 11, 2023

Just uploaded it. I really like it thus far.... especially the fact that I can expire points. Give it a try.

Kim's Herbs & Detox Center
United States
About 2 hours using the app
Channelwill replied April 11, 2023

Hello, Kim's Herbs & Detox Center! 👋 Thank you for providing us with your feedback, we appreciate it a lot. If you may encounter a problem while navigating the app, please kindly contact us, and we will assist you right away. If you have any opinions or suggestions we are interested in hearing them. If there is no problem and you are happy with our service we will be glad to hear about your latest experience. ☺️💛

- Pia

December 8, 2022

Just Added the app to the store. As of no it is good, working nicely. Also the customer service was good

Kerala Shopi
United Kingdom
About 2 hours using the app
Channelwill replied December 9, 2022

Thank you for your feedback! Hope you have explored more the app and if there are any questions feel free to contact us anytime. 🤗
-Catherine

July 16, 2023

Easy to use, easy to setup. Fast, quick and easy. Looking forward to offering this to our customers to help build loyalty.

RuggedPilot
United States
4 minutes using the app
Channelwill replied July 20, 2023

That's great to hear! We're thrilled that you found our product easy to use and set up. We believe that offering our solution to your customers will not only help build loyalty, but also improve their overall experience. Thank you for choosing our product!
-nona

February 9, 2023

As I've just installed the app, I'll start with my usual 3 stars.
I must say that the service given by Mariadel during the setup was nothing short of amazing which is a great start, give her 5 stars Channelwill !
I'll be back to alter the rating :)

Kristen Lonie Swimwear
Australia
About 2 hours using the app
Channelwill replied February 10, 2023

Hello, Benny! 👋 Thank you for providing us with your feedback, we appreciate it a lot. If you may encounter problem while navigating the app, please kindly contact us, we will assist you right away. If you have any opinions or suggestions we are interested in hearing it. If there is no problem and you are happy with our service we will be glad to hear your latest experience. ☺️💛

October 13, 2023

great

Zantani.no
Norway
3 minutes using the app
Channelwill replied October 15, 2023

Thank you for your kind words! We're thrilled to hear that you're enjoying our app. Your feedback motivates us to keep improving. If you have any suggestions or questions, please feel free to reach out. Enjoy your app experience 🌟📱
-Nona|Loloyal Team 💞