Reviews (1,108)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

November 13, 2024

Experimental God Brand
United States
4 months using the app
Channelwill replied November 16, 2024

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill

October 13, 2024

iKier EU
China
3 months using the app
Channelwill replied October 15, 2024

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 10, 2024

Intrigue Ink
United States
5 months using the app
Channelwill replied September 11, 2024

Hello Grace,

This is Sophie from Loloyal support. Thank you for taking the time to write your feedback!

We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊

If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~🌹

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

September 19, 2024

pH5 Shop
Serbia
About 2 months using the app
Channelwill replied September 20, 2024

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill

October 4, 2024

Rave Culture Shop
Netherlands
9 days using the app
Channelwill replied October 6, 2024

Helo! 👋🏼

Wow, thank you so much for the 5-star rating! We’re absolutely delighted to know you’re enjoying our app. Your support means the world to us!

If you ever have any questions or feedback, we’re always here to help. We look forward to continuing to enhance your experience!

Best Regards,

Nova|Loloyal Support Team of Channelwill

October 5, 2024

EvoEar
Spain
7 days using the app
Channelwill replied October 7, 2024

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill

August 25, 2024

1% nutrition
Taiwan
About 1 month using the app
Channelwill replied August 28, 2024

Thank you for the excellent rating! we are happy to know that you are satisfied with our app and service! Please feel free to message us again if you need further support. We are always here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill

October 23, 2024

You Shop me
Germany
2 days using the app
Channelwill replied October 24, 2024

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 5, 2024

Nearfall Clothing
United States
4 days using the app
Channelwill replied September 10, 2024

Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill

October 18, 2024

Solgo Atelier
United States
About 21 hours using the app
Channelwill replied October 20, 2024

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Sophie|Loloyal Support Team of Channelwill