Reviews (1,107)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.

February 15, 2024

Easy setup!

ShopCosmos.online
United States
5 minutes using the app
Channelwill replied February 18, 2024

Thank you for the positive feedback! 😊 We're thrilled to hear that you found the setup process easy! If you have any further questions or feedback, feel free to reach out. Happy using our service! 👍🚀

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

December 12, 2023

Very easy to set up. maybe the option to choose your own background in the future?

Herculean Supplements of Central Florida
United States
6 minutes using the app
Channelwill replied December 17, 2023

Thank you for your positive feedback! 🌟 We're thrilled to hear that setting up was a breeze for you! 🚀 Your suggestion about choosing your own background is fantastic! 🎨 We'll definitely consider it for future updates. Stay tuned for more exciting features! 😊

Cheers,
Sophie|Loloyal Team💎

December 8, 2023

Muy buena

Nexos
Venezuela
6 minutes using the app
Channelwill replied December 10, 2023

¡Nos alegra saber que tu experiencia fue muy buena! 😊 ¡Gracias por tu apoyo! 🌟

Cheers,
Sophie|Loloyal Team💎

October 11, 2023

very easy and user friendly

Bet Creations
United States
5 minutes using the app
Channelwill replied October 13, 2023

Thank you for your positive feedback! We're glad to hear that you found our platform easy to use. Our team is always working to make our user experience as intuitive as possible, so if you have any suggestions for how we can improve even further, please let us know!

- Mariadel 🤗💗

July 16, 2023

Easy to use, easy to setup. Fast, quick and easy. Looking forward to offering this to our customers to help build loyalty.

RuggedPilot
United States
4 minutes using the app
Channelwill replied July 20, 2023

That's great to hear! We're thrilled that you found our product easy to use and set up. We believe that offering our solution to your customers will not only help build loyalty, but also improve their overall experience. Thank you for choosing our product!
-nona

October 13, 2023

great

Zantani.no
Norway
3 minutes using the app
Channelwill replied October 15, 2023

Thank you for your kind words! We're thrilled to hear that you're enjoying our app. Your feedback motivates us to keep improving. If you have any suggestions or questions, please feel free to reach out. Enjoy your app experience 🌟📱
-Nona|Loloyal Team 💞

January 4, 2024

Have been using the Free plan for a while now. I was able to get upgrade the Free plan to allow 80 orders per month rather than 50 and reached out to support to remove the branding for Free.
Belle from Support was super nice and quickly removed the branding for me.

Lacuna Clothing
New Zealand
Channelwill replied January 6, 2024

🌟 Thank you for sharing your experience! 🌈 We're delighted to hear that you've been enjoying our Free plan and that our support team, especially Belle, could assist you promptly and with a smile. 😊 Your satisfaction is our priority! If you ever need further assistance or have more feedback, feel free to reach out. Happy selling! 🚀🛍️

Best regards,

Sophie | Loloyal Support 💫

February 9, 2023

So far very impressed with this app, especially for the price! I'm hoping it'll lead to more sales for my store

1000 Epics
Canada
Channelwill replied February 9, 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.
-Mariadel

November 12, 2024

Crave by Leena
India
10 months using the app
Channelwill replied November 16, 2024

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill

November 13, 2024

Experimental God Brand
United States
4 months using the app
Channelwill replied November 16, 2024

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill