Reviews (1,095)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and engagement through its loyalty programs. They appreciate its user-friendly interface, customizable features, and multilingual support. The seamless integration with Shopify and the value of the free plan are also noted. Exceptional customer support, with staff like Nova and Kim, is frequently highlighted for responsiveness and helpfulness. Merchants find the app offers comprehensive features, fair pricing, and excellent support, making it a top choice for loyalty programs on Shopify.

August 25, 2024

1% nutrition
Taiwan
About 1 month using the app
Channelwill replied August 28, 2024

Thank you for the excellent rating! we are happy to know that you are satisfied with our app and service! Please feel free to message us again if you need further support. We are always here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill

October 4, 2024

Rave Culture Shop
Netherlands
9 days using the app
Channelwill replied October 6, 2024

Helo! 👋🏼

Wow, thank you so much for the 5-star rating! We’re absolutely delighted to know you’re enjoying our app. Your support means the world to us!

If you ever have any questions or feedback, we’re always here to help. We look forward to continuing to enhance your experience!

Best Regards,

Nova|Loloyal Support Team of Channelwill

October 5, 2024

EvoEar
Spain
7 days using the app
Channelwill replied October 7, 2024

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 10, 2024

Intrigue Ink
United States
5 months using the app
Channelwill replied September 11, 2024

Hello Grace,

This is Sophie from Loloyal support. Thank you for taking the time to write your feedback!

We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊

If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~🌹

Best regards,
Sophie 💗
Loloyal Customer Support 🌟

October 23, 2024

You Shop me
Germany
2 days using the app
Channelwill replied October 24, 2024

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill

September 5, 2024

Nearfall Clothing
United States
4 days using the app
Channelwill replied September 10, 2024

Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Kim|Loloyal Support Team of Channelwill

August 4, 2024

Avidyan
United States
27 days using the app
Channelwill replied August 5, 2024

Thank you for leaving us an excellent rating! We appreciate your support and look forward to serving you again soon!

Best regards,
Kim|Loloyal Customer Support of Channelwill

October 18, 2024

Solgo Atelier
United States
About 21 hours using the app
Channelwill replied October 20, 2024

Thank you so much for leaving us a fantastic rating! We're thrilled to hear that you had a great experience with our app and service. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,

Sophie|Loloyal Support Team of Channelwill

October 4, 2024

Lela Brandão Co.
Brazil
About 17 hours using the app
Channelwill replied October 6, 2024

Hello! 👋🏼

Thank you for your 5-star rating! We’re thrilled to know you’re enjoying our app. If you have any questions or feedback in the future, please feel free to reach out.

We appreciate your support!

Best Regards,

Nova|Loloyal Support Team of Channelwill

August 1, 2024

Bellbing Shop
China
10 days using the app
Channelwill replied August 3, 2024

Thank you for leaving us an excellent rating! We appreciate your support and look forward to serving you again soon!

Best regards,
Sophie|Loloyal Customer Support of Channelwill