Reviews (1,105)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its clear point collection system and its effectiveness in retaining customers. It is noted for its user-friendly interface, customizable options, and a strong free plan suitable for new or budget-conscious businesses. The app integrates smoothly with Shopify, enhancing user experience without disrupting website operations. Customer support is highlighted as responsive and professional, with 24/7 live chat and commendations for staff members like Nova, Mariadel, and Kim. Regular updates that incorporate merchant feedback improve the app's functionality, making it a valuable tool for enhancing the shopping experience and supporting business growth through its loyalty program features.
Refine
-
By rating
Fast Service! I'm glad that the support team help me instantly when I have issue.
Thank you for your kind words! 😊 We're thrilled to hear that our support team was able to assist you promptly. We're always here to help whenever you need us. 🙌✨
Best regards,
Sophie|Loloyal Customer Support of Channelwill
Just downloaded this app and the customer service is top tier so far. Kim's is a great help.
Thank you for your review! We're thrilled to hear that you've had a great experience with our customer service so far. If you need anything else, feel free to reach out anytime. Welcome aboard!
Best Regards,
Kim|Loloyal Support Team of Channelwill
Top und super Support!
Thank you for your kind words! We're glad to hear you're enjoying the app and our support team is here for you. If you need anything else, feel free to reach out anytime!
Best Regards,
Kim|Loloyal Support Team of Channelwill
Customer service was super helpful, speedy, and easy to work with.
Thank you so much for your wonderful review! We're delighted to hear that you found our customer service to be super helpful, speedy, and easy to work with. Your satisfaction is our top priority, and it's great to know that we've met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help!
Best regards,
Kim|Loloyal Support Team of Channelwill
Nova was super helpful she explained how it worked and answered all of my questions promptly and im really excited to give back to my customers using this.
Thank you for sharing your experience with Nova! We're delighted to hear that she was able to assist you promptly and clearly. It's wonderful to know that you're excited about using our app to give back to your customers.
If you have any more questions or need further assistance as you continue to explore our features, don't hesitate to reach out. We're here to help!
Best regards,
Kim|Loloyal Support Team of Channelwill
was very helpful!
Thank you for your review! We're so glad to hear that you found our service helpful. Our team is always here to support you whenever you need it.
If you have any more questions or need further assistance, don’t hesitate to reach out!
Best regards,
Kim|Loloyal Support Team of Channelwill
very friendly customer service
Thank you for your kind review! We're thrilled to hear that you had a great experience with our friendly customer service team. We're always here to help! 😊
Best Regards,
Kim|Loloyal Support Team of Channelwill
Very good support experience, I highly recommend it.
Thank you for your wonderful feedback! 🌟 We're thrilled to hear you had a great support experience. Your recommendation means a lot to us, and we’re always here to assist whenever you need. 😊
Best Regards,
Kim|Loloyal Support Team of Channelwill
excellent experience, quick problem solving support
Thank you for the great feedback! We're happy to hear your customers are enjoying the referral rewards feature. It’s fantastic to see it adding value to your business! If you ever need assistance, our support team is here to help.
Best Regards,
Sophie|Loloyal Support Team of Channelwill
so far, my experience with Nova, the customer service representative, has been very helpful in helping me unlock certain free features on my profile. I haven't gotten to see the full results of this app so I will update when I do
Hello! 👋🏼
Thank you for sharing your experience with us! We’re so glad to hear that Nova has been helpful in unlocking those features for you.
We understand that it takes time to fully explore all that our app has to offer, and we appreciate your willingness to update us as you continue your journey. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to support you!
Looking forward to hearing about your experience as it unfolds!
Best Regards,
Nova|Loloyal Support Team of Channelwill